Payroll Systems & Data Integrity Specialist

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to and proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that 'feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive salary with an hourly wage range of $28.50 - $31.25
• Bonus plan eligibility
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members

Under the direction of the Vice President of Corporate Payroll, the Payroll Systems & Data Integrity Specialist will be responsible for auditing and maintaining data integrity within Workforce Management (WFM) and UKG systems. This role ensures data accuracy, compliance, and consistency across systems by identifying discrepancies, performing audits, implementing process improvements, and supporting payroll and year-end activities. They will work closely with the People & Culture, HRIS, and Payroll teams to validate system changes, troubleshoot issues, and enhance data governance practices.

What you will be doing?

• Conduct regular audits of payroll and workforce management data to ensure accuracy, compliance, and consistency between UKG and WFM.
• Analyze data flows between UKG and WFM to identify discrepancies and develop corrective action plans.
• Identify and resolve data discrepancies, collaborating with People & Culture, Payroll, and Operations teams.
• Develop and maintain auditing tools, reports, and dashboards to track data quality and integrity.
• Document audit findings and recommend process improvements to reduce data errors.
• Ensure compliance with data privacy regulations (e.g. GDPR, HIPA) in handling sensitive information.
• Configure and maintain UKG and WFM settings including pay rules, scheduling rules, time off policies, job codes, access profiles, and organizational structure.
• Partner with stakeholders to understand business requirements and translate them into effective system configurations.
• Support system upgrades, testing, and deployment of new WFM features or modules.
• Troubleshoot and resolve configuration issues impacting system functionality or user experience.
• Assist in developing and maintaining system documentation, user guides, and training materials.

Requirements:

• 3+ years of experience with timekeeping systems, including configuration and system support; UKG WFM (formerly Kronos) preferred.
• Strong understanding of HR / P&C, Payroll, and Timekeeping processes.
• Experience conducting data audits and ensuring data integrity in HRIS systems.
• Proficient in reporting tools (e.g., UKG WFM, Cognos, Power BI, or similar).
• Strong analytical and problem-solving skills with high attention to detail.
• Multistate payroll experience.

Preferred Qualifications:

• Prior experience using UKG / Ultipro preferred.
• Prior experience working in hospitality preferred.
• Advanced computer skills, including Microsoft Office, particularly using Excel.
• Get it done attitude with willingness to work long hours if unexpected projects or tight deadlines require it.
• Adaptable in a constantly changing environment, organized and able to handle pressure well.
• Ability to multi-task, conduct research and generate online strategies.
• Ability to work autonomously.
• Ability to work as part of a team.
• Demonstrated ability to work well with all levels of the organization.
• Strong customer orientation, sense of urgency in getting things done, and ability to coordinate and prioritize multiple projects.
• Ability to handle confidential material.
• Highly detailed and results oriented.
• Excellent analytical skills.
• Excellent verbal and written communication skills.
• Spanish speaking a plus.

The compensation offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid vacation time off, paid sick time off, paid holidays annually.