Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
The Onsite Logistics Lead (Renton, WA) plays a critical role in the final stages of the laptop redeployment process, ensuring devices are tested for quality, properly tracked in inventory, and seamlessly reassigned to end users. This role requires a hands-on leader who can balance operational execution with team guidance, inventory accuracy, and process improvement. Effective communication with operations management and leadership is essential.
- Testing & Quality Assurance (QA): Oversee laptop functionality checks, ensuring each redeployed device meets performance and compliance standards before release.
- Inventory Accuracy & Updates: Maintain precise, real-time records of redeployed assets, overseeing audits, cycle counts, and variance investigations to uphold inventory integrity.
- Reassignment & Deployment Oversight: Coordinate laptop distribution and deployment to end users, ensuring timely delivery, accurate documentation, and a positive end-user experience.
- Collaborate with management to coordinate and prioritize logistics operations aligned with performance targets.
- Monitor and report on service delivery trends, identifying risks and areas for improvement.
- Act as the primary escalation point for issues affecting logistics and deployment operations.
- Lead inbound shipment management and material requests to support site demands.
- Partner with regional and cross-functional teams to drive process improvements and uphold service standards.
- Lead or support special projects, ensuring urgent requests are handled with accuracy and efficiency.
- Communicate proactively regarding shortages or issues that impact operational goals.
- Ability to stand, walk, and perform physical tasks for extended periods in a warehouse environment.
- Regularly required to lift, carry, or move laptops, monitors, and boxes up to 25 pounds; occasional lifting up to 50 pounds with assistance.
- Frequent bending, reaching, and handling of IT equipment and shipping materials.
- Ability to safely operate carts, pallet jacks, and related warehouse tools.
- This position is based onsite in Renton, WA within a warehouse environment with some office work.
- The warehouse environment may include variable temperatures depending on the season, concrete flooring, and moderate noise levels.
- Employees may be exposed to dust, cardboard, or packing materials during redeployment and shipping activities.
- Bachelor's degree preferred or equivalent professional experience.
- 3+ years of leadership experience in logistics, service delivery, or operations.
- Strong knowledge of IT asset lifecycle, particularly device testing, inventory control, and redeployment.
- Proven ability to lead teams, manage projects, and drive operational excellence.
- Experience with performance metrics, reporting, and operational compliance.
- Strong organizational and problem-solving skills with a hands-on, detail-oriented approach.
- Excellent communication, collaboration, and interpersonal skills.
- Ability to thrive in a dynamic, fast-paced environment with competing priorities.
#LI-DA1 Estimated Pay Range:
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
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Milestone Technologies
Sep 11, 2025