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Business Program Manager - Industry Partner and Sales Global Independent Software Vendors

Microsoft
United States, Washington, Redmond
Sep 04, 2025
OverviewThe Enterprise Partner team drives Microsoft's commercial partner business, focused on building and selling Microsoft Commercial Cloud solutions with and through partners to empower people and organizations. As a Business Program Manager (BPM) - Industry Partner and Sales (IPS) Global Independent Software Vendors (GISVs) within the GISVs group, you will play a pivotal role in helping scale the Sales organization through strategic initiatives and programs, most notably, FastStart, Customer Partner Engagement, Partner Business Plans and Strategic growth plans. You will collaborate closely with the GISV LT (leadership team), Partner Development Managers (PDMs), sellers, and cross-functional stakeholders across IPS, MCAPS (Microsoft Customer and Partner Solutions), GPS (Global Partner Solutions) and several Microsoft teams to enable sellers' productivity, LT scale and to drive execution excellence across the GISV portfolio of partners. You will be part of the Executive Office team, reporting to the Chief of Staff and you will partner closely with the GISV Leadership teams and partner IPS teams. Job Location: This job is located in Redmond, WA and is flexible in that you can work up to 50% from home. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positivelyimpactour culture every day.
ResponsibilitiesCustomer Partner Engagement (CPE) Strategy Develop and execute the engagement model for strategic ISVs (Independent Software Vendors) in close collaboration with the GISV Vice President, GISV Leadership Team, Global PDMs, IPS & MCAPS and CPE leads. Align partner engagement rhythms with Microsoft's executive cadence, defining clear objectives, expected outcomes, and follow-up mechanisms for high-impact engagements. Establish a consistent rhythm for engagement activities, including prep meetings and briefings with PDMs and ISV leads. Own and maintain the CPE tracker regularly; review weekly and monthly plans with the GISV VP and Chief of Staff to ensure alignment and visibility. Ensure engagement plans are clearly communicated and adopted across the organization using standardized project management tools and tracking systems. Create enablement readiness, brief documents templates to support PDMs and executive administrators in executing partner engagement plans effectively. Working closely with IPS and MCAPS CPE leads, identify new opportunities and continuously improve engagement strategies. Program Execution & Excellence In partnership with the Chief of Staff, Sales Excellence, and Role Guide Champions, lead the execution of FastStart for GISV sellers, ensuring organizational readiness and successful rollout by early Q1 of each fiscal year. Define and manage comprehensive communication plans for FastStart milestones, driving alignment across teams and maintaining consistent execution cadence. Develop and maintain a tracking system for milestone completion, including centralized repository sites for visibility and access. Establish structured feedback loops to surface improvement opportunities and continuously enhance milestone effectiveness. Partner Business Plans (PBPs) Establish a structured intake process to assess existing PBPs and recommend enhancements that improve clarity, impact, and alignment with strategic goals. Provide sellers with clear guidance and frameworks to develop actionable business plans that drive measurable growth and execution. Create and maintain a consistent rhythm for plan updates and reviews, ensuring PBPs are leveraged effectively in both internal and external strategic engagements. Ensure PBPs are developed collaboratively with partner teams, including CTO (Chief Technology Office), Industry, Regional, and Field stakeholders where applicable. Maintain a centralized repository for PBPs and ensure timely access for key stakeholders to support transparency and alignment. Strategic Growth Initiatives Lead GISV strategic initiatives with full lifecycle ownership, including planning, execution, progress tracking, and stakeholder accountability. Drive the GISV Agentic & AI growth plan, collaborating with Marketing, CTO, PDMs, and regional leads to accelerate app migration into Marketplace. Design and implement tracking frameworks to monitor app deployment and ACR consumption effectiveness. Drive seller's enablement and ISV growth by partnering with PDMs to scope and develop new initiatives aligned with GISV business priorities. Continuously improve existing programs by applying best practices, diagnosing challenges, and implementing optimal solutions to enhance impact and scalability. Other: Embody ourCultureandValues
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