Principal Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Sep 04, 2025 | |
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OverviewMicrosoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world. Microsoft's Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is tobuild the data platform for the age of AI, powering a new class of data-first applications and driving a data culture. Enterprise Voice is a strategic customer advisory program that enables and accelerates the success of Data Cloud customers and product teams. Members of the Enterprise Voice team work closely with enterprise customers and with leaders across multiple product teams in high-impact, high-visibility engagements. We are seeking a motivated and experienced individual contributor to join the Enterprise Voice team, and to help scale and expand the program. In this role you will be responsible for establishing and building relationships, understanding and communicating complex customer requirements, completing qualitative and quantitative research, and inspiring stakeholders across the Data Cloud org to action through effective storytelling. We're looking for a Principal Program Manager that has deep hands-on technical experience with data estate implementations, and will understand what senior business and technical decision-makers in enterprise organizations look for as they invest in data and analytics platforms and services. The ideal candidate will also have experience shipping commercial software, and understand the complexities of delivering customer-delighting products and services. Although this is primarily a non-technical role, we're looking for someone who has "been there and done that" and who can engage in depth with both customer and product group stakeholders on a broad range of strategic and tactical topics.We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.
ResponsibilitiesExpand the scope and impact of the Enterprise Voice program Partner with Microsoft product group leaders Engage with enterprise customer organizations to deeply understand their scenarios, priorities, and challenges Work closely with Microsoft product teams to influence product direction and strategy Apply customer development and product development best practices assist product teams apply customer input at all stages in the product lifecycle Document lessons learned for training, content, and future product feature prioritization Collaborate with Microsoft sales teams worldwide to ensure successful customer outcomes Track usage and customer satisfaction Embody our culture and values | |