Senior Business Analyst - Digital Banking & Strategy (Remote - North Carolina)

This is a remote position that may only be hired in North Carolina.

This position supports our Digital Banking & Strategy organization, specifically working with our Wealth, Consumer, and Small Business clients. As a Senior Business Analyst at First Citizens Bank, you will play a crucial role in defining the vision and roadmap for our digital banking products such as mobile and web applications. You will collaborate with cross-functional teams to ensure that our products meet customer needs and align with our business objectives.

• Define and prioritize the product backlog based on customer needs, business goals, and technical feasibility.
• Collaborate with stakeholders to gather requirements and translate them into actionable user stories.
• Work closely with development teams to ensure timely and successful product delivery.
• Continuously analyze product performance to drive improvements.
• Serve as the primary point of contact for product-related inquiries and decisions.

Bachelor's Degree and 6 years of experience OR High School Diploma or GED and 10 years of experience

Preferred Skills:

• Proven experience as a Business Analyst or similar role in a banking or financial services environment.
• Strong understanding of Agile methodologies and experience working in Agile teams.
• Excellent communication and interpersonal skills to collaborate effectively with stakeholders.
• Ability to collaborate with internal stakeholders and vendors.
• Experience supporting digital banking space, web and/or mobile.
• Understanding of User Story creation.
• Ability to analyze data and make informed decisions.
• Strong problem solving skills & ability to identify challenges and devise effective solutions.
• Experience managing and prioritizing product backlog.
• Experience with product management tools (e.g., JIRA and Confluence).
• User-Centric thinking - understanding user needs and translating them into product requirements.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.