Administrative Specialist Senior - Professional Standards Bureau (Internal Affairs)

Posting Date

Application Deadline

Pay Range

Job Type

Department

About the Position

The Administrative Specialist Senior provides direct administrative support to the Bureau Commander and other Command Staff of the Professional Standards Bureau, a section of the Maricopa County Sheriff's Office. This role frequently interacts with the general public, other law enforcement entities, attorneys, County offices, and employees of MCSO and requires a professional and dependable demeanor.

About the Maricopa County Sheriff's Office:

Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel. The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

Education

• High School diploma or GED

Experience

• Three (3) years of progressively responsible clerical or administrative experience.

OR

Combined education and experience qualifications

• Post-secondary education and/or work experience may substitute for the required experience on a year for year basis.

Other requirements

• Must possess a valid Arizona driver's license or have the ability to obtain by the time of hire.
• Training with the exception of Arizona driver's license to be provided on-the-job: FEMA NIMS - IS100 and 700; OSHA training; ADP payroll training; PREA training.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Associate's degree.
• Knowledge of MCSO administrative policies and County policies.
• Advanced proficiency with Microsoft Office Suite products. Bilingual in English/Spanish.

Compensation is more than a salary with MCSO:

• Growth and stability since 1871
• Choice of three medical plans - starting as low as $70/month
• Holidays - 10/year + 1 personal day
• Enrollment in Arizona State Retirement System
• Paid sick and parental leaves (birth/adoption)
• 10% discount at KinderCare facilities in the Valley and upcomingMCKids Club to serve County employees and their families exclusively
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees
• Access to free County gyms
• Learn more at Benefits Overview

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

• Performs highly responsible and complex administrative support independently and with minimal guidance.
• Administers programs and processes specific to the Bureau.
• Maintains files and databases; prepares complex reports, forms, and correspondence of a highly confidential nature.
• Provides customer service in person, via email and telephone to the general public, other law enforcement entities, attorneys, County offices, and employees of MCSO.
• Schedules and coordinates meetings and conferences.
• Assists with monitoring, preparation of budget data, and performs statistical analysis and reports.
• Coordinates purchasing, accounting, and personnel functions for the Bureau.
• Comprehends, interprets and communicates information regarding MCSO's Policy and Procedures; and the Maricopa County Administrative Manual.
• Directs workflow and participates in special projects and programs as assigned.
• Assists with payroll functions within the ADP payroll system.
• Acts as liaison communicating effectively with Sheriff's Office personnel, other County Departments, law enforcement, and the general public.
• Resolves complaints and/or addresses issues in difficult situations.
• Assists with training and travel requests and works directly with the MCSO Travel Coordinator.
• Performs a variety of other duties ranging from basic deliveries to other County agencies to incorporating and updating complex data in databases.
• Provides backup for other administrative staff by answering phone calls from the public to accept comments and complaints.
• Be present at the work site to perform all tasks as assigned and scheduled by supervisor.

Working Conditions

Work occurs primarily indoors. Tasks require managing constant interruptions, time pressures, and high work volumes. Job includes team-oriented activities and interaction with all levels of County management and personnel as well as the public. Responsibilities require concentration, accuracy, ethical conduct and a professional demeanor.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work environment

• Indoors
• Rarely outdoors or in temperatures above 90 degrees
• Conditions may rarely include stairs or ladders, high noise level, bright lighting, exposure to contagious diseases, smoke/dust
  

Physical environment

• Sitting, standing, walking
• Driving a vehicle
• Speaking, hearing, seeing, reading
• Reacheing
• Lifting floor to waist 15 pounds
• Lifting waist to shoulder 15 pounds
• Lifting shoulder to overhead 15 pounds
• Carrying a weight of 15 pounds for a distance of 6 feet
• Pushing/pulling a weight of 15 pounds for a distance of 6 feet
  

Social environment

• Constant interruptions, time pressures
• High volume of work
• Handling multiple or complicated tasks, frequently changing tasks, unscheduled tasks
• Accuracy, concentration/vigilance
• Teamwork
• Working in close proximity with others
• Frequent decision making
• Public contact
• Overtime/rotating shifts on rare occasions

Knowledge, Skills, and Abilities:

Knowledge of

• Windows and Microsoft Office Suite applications, intermediate-advanced proficiency.

Skill in

• Conveys verbal and written information effectively as appropriate for the needs of the audience.
• Provides exemplary customer service.
• Effectively and timely problem resolution.
• Uses standard office equipment and software.
• Prioritizes projects and requests effectively.

Ability to

• Handles multiple priorities simultaneously using exceptional time management and organizational skills.
• Works independently with minimal direction.
• Directs the workflow of others when needed.
• Take initiative and be persistent in overcoming obstacles.

SELECTION PROCEDURE:

The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources.

All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on relevant experience, internal equity, and budgetary allowances.

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Selection Procedure

• Only the most qualified candidates will be considered

• Consideration will only be given to candidates who submit online applications

• Candidates will be contacted primarily through email and their Workday online application profile

• Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!