Specialist, Publicly Reported Data - REMOTE

Posting Date

We have an exciting opportunity for a Specialist, Publicly Reported Data. This position will report into a Supervisor alongside a team of specialists. This team is primarily responsible for verifying the accuracy of CMS 2728 forms, by comparing what our systems recommend for the form to the patient's medical records history, and making updates as needed. The Specialist, Publicly Reported Data will return a drafted 2728 form in a timely manner. This role will collaborate with internal teammates and clinic teammates (primarily administrative assistants) to ensure DaVita clinics are getting the information they need to submit the 2728 form to CMS in a timely manner.

The Specialist will also be responsible for testing our systems outputs and identifying trends and opportunities for improvement that improve our accuracy or efficiency. Some experience in analysis and technology is helpful but not required. The Medical Records Specialist may also support department teams with similar level roles, as needed.

Essential Duties and Responsibilities

• Ensures the quality of medical records by verifying the completeness and accuracy of medical data compared to other data sources

• Ensures the proper entry of verified medical records into required forms and computer systems

• Serves as a key contact for clinical teammates regarding medical records verification, including the timely collection of data and distribution of results

• Uses computer applications to assemble and analyze patient data for the purpose of improving patient care and controlling costs

• Reviews medical documentation, ensuring compliance with established standards and regulatory requirements

• Clearly and concisely communicates with clinic teammates (via phone, email, fax and shared systems) to resolve data issues and ensure clinics have what they need to complete their tasks in a timely manner

• Welcomes feedback, provides appropriate solutions and alternatives, and follows up to ensure timely resolution

• Identifies trends related to data or process issues and escalates to supervisor

• Understands and applies HIPAA and manages confidential information and PHI with discretion

• Serves as a subject matter expert as needed for teammates, with a solid understanding of medical records policies, practices, and regulations related to medical information practices

• Participates in special projects outside of the day-to-day scope on responsibility; Collaborates with the larger team to effectively drive projects and tasks to completion

• Support other teams as needed:

  • Serves as a key contact for clinical teammates regarding medical record procurement, including timely collection and distribution of requests for medical records

  • Outreaches to a multitude of medical groups, specialists, and hospitals to procure medical records

Minimum Qualifications

• Associate's degree in a related field, or equivalent job experience

• Strong organizational skills and ability to execute on timelines

• Intermediate proficiency in Microsoft Suite (e.g. MS Excel, MS Word, Outlook)

• Deals with confidential information and/or issues using discretion and judgment

• Ability to multitask, prioritize and manage time effectively

• Positive attitude and team player

• Problem solver who takes initiative to complete tasks

• Comfortable learning new systems and computer applications

Preferred Qualifications

• Healthcare education and experiences preferred, ideally with specialization in coding diagnoses and common procedures found in patient records

• Two years of experience managing health information preferred

• Analytical skills to identify trends, issues and risks

• Knowledge of EQRS and CMS-2728 forms

What We'll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits:Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family:Family resources, EAP counseling sessions, accessHeadspace , backup child and elder care, maternity/paternity leave and more
• Professional development programs:DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.

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At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.