Operational Excellence Manager

Position Objective

The Operational Excellence Manager organizational processes and performance. They identify, assess, and prioritize improvement opportunities, working with leaders and employees to find root causes and solutions. A collaborative approach engages everyone in driving positive change. This role directs activities for continuous improvement, aiming for efficient operations, either personally or through other employees.

Essential Duties and Responsibilities include:

Identifying Improvement Areas:

• Analyze processes to find efficiencies and areas for improvement
• Lead the business unit's efforts in identifying critical business gaps, selecting Rapid Improvement Events, and ensuring proper preparation, team selection, and execution of those events
• Identify process improvement opportunities and ensure they are addressed as part of the management agenda

Developing Strategies:

• Formulate action plans for efficiency and cost reduction
• Enhance effectiveness
• Assist in deploying the business unit strategic plan

Leading Initiatives:

• Developing and articulating a vision for continuous improvement, and spearheading projects to implement enhancements

Monitoring Performance:

• Track progress using improvement targets and benchmarking data
• Measure benefits and share insights throughout the organization

Collaboration:

• Build relationships with stakeholders to align on improvement concepts, processes, and solutions.
• Network with internal/external resources to incorporate best practices into lean projects and the organization.
• Prioritize teamwork by balancing responsibilities, welcoming feedback, building team spirit, and supporting group success over individual interests.

Communication

• Maintain transparent communication by updating management on Project status and coordinating activities.

Organize

• Collaborate with the leadership team to set and achieve goals through Lean initiatives. Work with key leadership functionally and strategically to enhance specific areas.
• Establish metrics, deployment goals, and objectives to promote accountability across the organization.
• Oversee the implementation of Lean programs from start to finish.
• Manage the planning, facilitation, and completion of Lean projects to support cost reduction efforts.
• Provide input and feedback to key leadership positions regarding process improvement opportunities.
• Direct efforts to develop and deliver training.
• Assess employees' performance in understanding and applying lean principles.
• Monitor the activity level of continuous improvement teams and alert management if additional support is needed.
• Keep current on lean performance principles and practices and inform the organization.
• Organize, plan, review, and provide project status updates.
• Model operational excellence and demonstrate leadership/change management behaviors.

Education and Qualifications

Education Requirements

• A bachelor's degree in a relevant field is required. Technical degrees in Engineering, Operations Management, or Business Administration are preferred.

Work Experience

• Minimum of 5+ years in process improvement or similar role.
• Familiar with Lean, Six Sigma, or other methodologies.
• Skilled in monitoring and reporting performance metrics.
• Manufacturing or industrial experience preferred.

Competencies

To execute the role effectively, an individual must exhibit the following competencies:

• Analytical - Synthesizes complex or diverse information. Collects and researches data. Uses intuition and experience to complement data. Designs workflows and procedures. Generates creative solutions.
• Problem Solving - Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
• Project Management - Completes projects on time and within the budget. Manages project team activities. Displays passion and optimism. Inspires respect and trust. Builds commitment and overcomes resistance. Exhibits confidence in self and others. Inspires and motivates others to perform well. Effectively influences actions and opinions of others. Accepts feedback from others. Gives appropriate recognition to others.
• Business Acumen - Understands business implications of decisions. Displays orientation to profitability. Aligns work with strategic goals.
• Integrity - Treats people with respect. Keeps commitments. Works with integrity and ethically. Upholds organizational values.
• Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment.
• Motivation - Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles.
• Professionalism - Approaches others tactfully. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Follows through on commitments.
• Adaptability - Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
• Innovation - Displays original thinking and creativity. Meets challenges with resourcefulness. Generates suggestions for improving work. Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention.
• Strong knowledge of Lean processes and methodologies within a manufacturing environment. Experience with Value Stream Mapping, facilitating Kaizen events, and knowledge of lean tools and processes such as continuous flow, setup reduction, and pull systems.

REQUIRED PHYSICAL EFFORT

Duties are generally performed in a professional office environment that involves walking, stairs, extended periods of sitting, frequent use of computer screens, which may result in eye strain or fatigue-and the occasional need to lift up to 15 pounds. Minor distractions from general office noise and other activities may occur.

To promote wellness, ergonomic equipment, and regular breaks are encouraged.

Reasonable accommodations are available to support individuals with disabilities in fulfilling the role's essential functions.

If working on the production floor, the work environment includes being regularly exposed to work near moving mechanical parts, fumes or airborne particles and outdoor weather conditions. Work may also involve climbing up to 4-6 feet using ladders and crawling underneath rigs. May also be required to lift up to 25 lbs.

Personal Protective Equipment (PPE) is required while on the production floor or testing area. PPE includes Hard Hat or Bump Cap, Safety Glasses & Steel Toe Shoes.

Life at Epiroc:

We are Epiroc, a leading productivity partner for the mining and infrastructure industries. By joining Epiroc, you can expect an atmosphere of creativity and innovation, 'Dare to Think New.' With innovative technology, we develop and produce innovative drill rigs, rock excavation, and construction tools. The company was founded in Stockholm, Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.

Employment at Epiroc Drilling Solutions LLC is "at-will," which means that either you or the company can terminate the employment relationship at any time, with or without prior notice, and for any reason not prohibited by statute, in accordance with state and federal guidelines. All employment is continued on that basis. No supervisor, manager, or executive of the company, other than the General Manager in signed writing, has any authority to alter the foregoing. The signature of this document serves as an acknowledgment of receipt and does not create a contract of employment.

Epiroc Drilling Solutions LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Employees are held accountable for all duties of the job.