Step Down Navigator

Universal Health Services
life insurance, paid time off, 401(k)
United States, Florida, Stuart
5995 Southeast Community Drive (Show on map)
Aug 06, 2025
Responsibilities Coral Shores Behavioral Hospital is an 80-bed behavioral health facility located in Stuart, FL, and provides inpatient treatment for children, adolescents, adults, and senior adults. Our professional staff individualizes care to uniquely fit the intensity and severity of each patient case and their family's needs. Because crisis occurs at all times of the day and night, our services are provided 24 hours a day, 7 days a week. The Step-Down Navigator at Coral Shores Behavioral Health is responsible for engaging with eligible patients to discuss the benefits of step-down services as part of their treatment continuum. This role involves communication with senior leadership and departments regarding patient eligibility, as well as data collection and reporting to support program expansion and treatment accessibility. Responsibilities Identifies and meets with 100% of eligible patients to discuss the benefits of appropriate programming options for patients Ensures all aspects of the step down process are followed: identification of eligible patients, insurance verification, treatment team plan approval, etc Assist with discharge planning for PHP/IOP patients already enrolled in the program Maintains electronic data collection process and provides weekly reports to Business Development, CEO, and Clinical Services Director Assist facility leaders to identify trends to continue program expansion and reduce barriers to treatment If you would like to learn more about the Step Down Navigator position before applying, please contact Yaira Quinones, Human Resources Director , at yaira.quinonesdiaz@uhsinc.com Qualifications Requirements Strong communication skills to effectively engage with patients and staff Experience in behavioral health or related field Ability to collect and analyze data Familiarity with insurance verification processes Knowledge of treatment planning and discharge processes Nice-to-haves Experience in a hospital or healthcare setting Familiarity with electronic health records (EHR) systems Previous experience in patient navigation or care coordination Benefits Challenging and rewarding work environment Career development opportunities within UHS and its Subsidiaries Competitive Compensation Excellent Medical, Dental, Vision and Prescription Drug Plan 401(K) with company match and discounted stock plan Generous Paid Time Off Free Basic Life Insurance SoFi Student Loan Refinancing Program EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.