Integrated Care Specialist and Community Health Worker Supervisor
 Seven Counties | |
life insurance, flexible benefit account, paid time off, paid holidays, short term disability, long term disability, tuition assistance, 403(b), retirement plan
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 United States, Kentucky, Louisville | |
 Aug 04, 2025 | |
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Job Description: ESSENTIAL JOB FUNCTIONS Supervises staff members at assigned work site, including hiring and training, delegating work, evaluating job performance, and assuring continuity/back-up of daily operations. Maintains ICS business systems and processes (e.g. scheduling appointments, initiating insurance applications, arranging transportation, assisting with food and housing, etc.)., consistent with SCS's standardized care coordination practices; regularly evaluates ICS business systems and processes to ensure adherence to SCS's standards; identifies and resolves problems with existing systems and processes and as needed, makes recommendations for improving existing systems and processes. Runs, or ensures that others run, miscellaneous daily, weekly, and monthly reports (e.g., hospital discharge reports, generic event reports by site, etc.) and, upon request, special reports; assesses validity of reports; when reports are inaccurate, engages in problem-solving to correct inaccuracies. Delegates duties to appropriate staff. Coordinates maintenance and repair of equipment and manages inventory of office supplies. Serves as coordinator for technology services, purchasing requisitions, and everyday business functions. Serves as liaison for Human Resources including training, regular supervisions, coaching, and disciplinary actions, liaison with payroll, etc. Coordinates CHW program, ensuring staff are trained and maintain certifications. Serves as liaison with Accounts Receivable to ensure CHW Billing is processed timely and accurately. Monitors divisions fiscal status and participates in the planning / budget development process. Demonstrates interpersonal skills that enhance communication with both internal and external customers. Documentation and performance improvement duties Completes annually required training according to established time frames. Adheres to zero tolerance for patient abuse and maintains an ethical standard for treatment of patients. Participates in the orientation and success of new employees through direct supervision, 90-day evaluations, and goal setting. Follows established regulatory personnel and department standards include guidelines for proper professional development and maintenance of competent skill levels through internal and external resources. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description. EDUCATION
EXPERIENCE
PHYSICAL DEMANDS
Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards. Time Type: Full timeWe continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.
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