Customer Quality Engineer Intern - Fall 2025

Detailed Responsibilities:

• Evaluating emerging technology from both a business, technical, and user perspective
• Collaborate with Product Engineers locally and globally on problem reproduction and debug
• Functional testing on various laptops, accessories, docks, and other portable devices
• Documenting test results and findings based on the analysis performed in the lab
• Assisting engineers with typical laboratory work tasks, including break/fix, asset management, measurements (voltage, thermal, acoustic, etc), shipping, etc
• Some customer fieldwork with the engineers may be a possibility

Position Requirements:

• Pursuing a bachelor's degree in Electrical Engineering, Computer Engineering, or Computer Science
• Hobbyist or professional experience with PC assembly/repair preferred
• Self-motivated
• Excellent communication and organizational skills
• Willingness to learn and ask questions
• Quickly switching focus between tasks as needed and adjusting to changing priorities
• Ability to work onsite at the Morrisville, NC location

Technical Requirements:

Required:

• Basic understanding of PC hardware architecture (CPU, memory, storage, peripherals).
• Ability to work in a lab environment and handle hardware safely and effectively.
• Familiarity with Windows OS installation, configuration, and driver management.

Preferred:

• Exposure to device drivers and their role in hardware functionality.
• Experience with external device connectivity (USB, HDMI, docking stations).
• Familiarity with scripting or programming languages (e.g., Python, C/C++, PowerShell).
• Understanding of basic electronics and signal flow.