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Information Security Cognitive Implementation Quality Assurance/Tester

Hispanic Technology Executive Council
United States, North Carolina, Charlotte
Jul 29, 2025

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Summary:

The Information Security Cognitive Implementation Quality Assurance Tester will be responsible for certifying the Employee Virtual Assistant capabilities throughout the entire progression from development to production deployment. Responsible for creating and capturing test scripts and results to meet Enterprise Change Management compliance. Tests may be manual, automated or both. May also include Production Certification which requires manual/automated scripts be executed to certify production health and/or identify post-production defects.

Key Responsibilities:

Works with project teams to ensure standard quality practices/processes are followed.

Conducts end-to-end testing on applications and technology, to ensure that business, technical, functional requirements are being met throughout the SDLC.

Designs and Executes test scripts based upon test strategy/plans in an effort to identify defects prior to production.

When defects are detected, able to identify where the defect is detected and communicate the break point to other cognitive implementation teams.

Required Qualifications:

Requires 5-7 years of applicable experience.

Experience with agile and scrum best practices and Jira is required.

Experience with qTest, Selenium and other automated testing solutions is required.

Excellent written and verbal communication skills.

Ability to work independently.

Ability to communicate to technical and non-technical audience.

Shift:

1st shift (United States of America)

Hours Per Week:

407 years experience
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