New

Desktop Support Technician-Frankfort

TEKsystems
$19.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Frankfort
Jul 16, 2025
Description TEKsystems is looking to fill a Desktop Support Technician position in Frankfort, KY. The positions are for onsite technicians that will work directly with Commonwealth of KY end users. We are seeking knowledgeable, experienced technicians with great customer service skills. The candidates need to be experienced in desktop support: installation, troubleshooting, and repair/replace, in a primarily windows-based environment. The candidate also needs to have basic network troubleshooting skills. Excellent customer service and communication skills Computer equipment configuration, setup, and installation Experience in ticketing software (preferably ServiceNow) Ability to work under pressure Hardware and software troubleshooting experience Skills* Windows 10, Troubleshooting, Technical support, Desktop, Customer service, Deployment, Office 365, Hardware, Printers, Hardware support, O365, Windows, Ticketing system, Microsoft office, Password reset, Customer support, Hardware/software, Outlook, Remote support, Desktop hardware, Software support, Win10, Install, Mobile device, Migration, Hardware troubleshooting, win11, Service desk, Active directory, Imaging, Phone support, Servicenow, Application support, Sccm, Help desk support, Printer support, Call center, Cable, Lan/wan Top Skills Details Windows 10,Troubleshooting,Technical support,Desktop,Customer service,Deployment,Office 365,Hardware,Printers,Hardware support,O365,Windows,Ticketing system,Microsoft office,Password reset,Customer support,Hardware/software,Outlook,Remote support,Desktop Additional Skills & Qualifications Need strong communication and customer service skills - these are customer facing positions, so the ability to effectively interact with the end user community is imperative. Will consider junior level candidates who have extensive knowledge and strong interpersonal skills. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $19.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Frankfort,KY. Application Deadline This position is anticipated to close on Jul 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.