Systems Specialist - IT Cloud Services

Overview

Responsibilities

• Responsible for the design, planning, implementation, maintenance, and support of cloud-based solutions aligned with corporate standards and governance frameworks. This role encompasses the full lifecycle management of Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) offering, ensuring compliance with cost optimization, security, identity management, automation, and resource consistency objectives.
• Administering and optimizing multi-cloud environments (Azure, AWS, GCP, Oracle) for IaaS and PaaS workloads.
• Managing enterprise SaaS platforms including M365, collaboration tools, and other business-critical SaaS applications.
• Enhancing and enforcing the cloud governance model to ensure compliance with IT policies and regulatory requirements.
• Collaborating with project teams to architect and deploy secure, scalable, and cost-effective cloud solutions.
• Monitoring cloud usage and performance, implementing automation for provisioning and configuration management.
• Leading incident response, troubleshooting, and resolution of cloud-related issues.
• Managing a team of IT professionals and contractors, providing technical leadership and mentorship.
• Supporting day-to-day IT administrative operations and contributing to continuous improvement initiatives.
• Perform other related tasks and assignments as required.

Qualifications

• Master's Degree with a minimum of three (3) years relevant experience or
• Bachelor's Degree with a minimum of four (4) years relevant experience or
• Associate's Degree with a minimum of five (5) years relevant experience.

• Master's Degree preferably in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree.
• Bachelor's Degree preferably in Computer Science, Information Technology, Engineering, Math, Business, or applicable degree.

• Strong skills and experience with the MS Office suite: Word, Excel, PowerPoint, Visio, and Project, required.
• Lead meetings, translate functional to technical info, and create user-friendly documentation, required.
• Excellent work ethics and integrity, required.
• Ability to learn new technology as required for the job using documentation and other available resources, required.
• Flexibility to work on multiple assignments with changing priorities and stay on schedule/on budget, required.
• Experience as a dedicated participant on a medium to large scale systems development project, required.
• 3+ years of experience configuring and deploying enterprise workloads on major cloud platforms (i.e. Azure, AWS, GCP). Knowledge of at least one other cloud hosting platform, required.
• Experience in management, configuration and maintenance of M365, Teams and Intune. Familiarity with Exchange Online, Sharepoint and other M365 applications, preferred.
• Experience with Azure, Oracle Cloud or multi cloud providers, preferred.
• Knowledge of DevOps process and experience with Azure DevOps and/or GitHub, preferred.
• Experience with Powershell, Python, or other scripting language, preferred.
• Formal Project Management and/or Business Analysis skills, preferred.
• Experience implementing packaged software, preferred.
• Any Cloud certifications, preferred.

• Project Demonstrated project management skills
• Strong written and verbal communication skills
• Demonstrated problem solving skills
• Demonstrated analytical skills
• Possesses strong technical aptitude
• Excellent organizational skills
• Excellent collaboration and team building skills

• Driver's License Required

• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.
• The selected candidate will be assigned a System Emergency Assignment (i.e., an emergency response role) and will be expected to work non-business hours during emergencies, which may include nights, weekends, and holidays.