Program Manager

Program Projects Oversight and Coordination

• Manage multiple concurrent projects across research, business development, and data analytics ensuring effective planning, execution, and timely delivery.
• Develop project plans and timelines; monitor deliverables and milestones to ensure alignment with organizational goals.
• Generate SOW's and budgets for project and client engagements.
• Facilitate cross-functional collaboration, working closely with internal stakeholders (Gen Ops, BD, D&A Teams) and external sponsors.
• Work on cross-functional teams deliveringprogrammaticsolutions for internal and external clients.
• May support preparation and management of IRB protocol submissions.

Client and Sponsor Engagement

• Serve as the primary point of contact or liaison for external communications with sponsors and collaborators.
• Lead meetings, facilitate stakeholder discussions, coordinate site visits, develop agendas, organize schedules, and ensure follow-up actions are completed.
• Support pre-sales discussions and support management of account relationships.

Operations and Strategic Support

• Collaborate with diverse stakeholder groups to establish program goals, design processes, and ensure task completion.
• Develop and maintain project documentation, including Standard Operating Procedures (SOPs) and organized program files.
• Lead or support operations improvement initiatives (e.g., migration to Smartsheet, organizing MS Teams structure).
• Support general administrative functions, such as scheduling and meeting logistics.

Marketing, Communications, and Event Management

• Assist in the creation and implementation of marketing strategies, PR campaigns, and collateral.
• Support social media activities and manage external conference logistics and materials.
• Draft publications, internal updates, and promotional content in collaboration with internal and external stakeholders.

Data and Reporting

• Prepare project updates, feasibility assessments, and high-level analytics.
• Track and report on metrics related to project progress and sponsor outcomes.
• Manage and update relevant business and program dashboards including engagement with teams for timely completion
• Track project outcomes, measure key performance indicators (KPIs), and provide regular updates to management.
• Prepare and present detailed reports and proposals for leadership, highlighting project achievements, challenges, and actionable recommendations.

Other

• Performs other duties as assigned
• Hybrid work environment, as well as local travel to meet collaborators on an as-needed basis
• May travel to professional conferences and external meetings

Knowledge, Skills and Abilities

• Bachelor's degree required; Master's degree in Healthcare Administration, Public Health, or related field preferred.
• PMP or CAPM certification preferred.
• Minimum of 3 years of experience in healthcare and/or a proven background in project management in a large matrixed organization.
• Experience with pharma/life sciences and/or health data research desirable.
• Familiarity with healthcare systems, research compliance, and hospital terminology preferred.
• Proven experience in project management within a complex, multidisciplinary environment.
• Demonstrated ability to handle multiple complex projects and stakeholders simultaneously.
• Flexibility to work independently defining measurable goals, and deliver timely results or as part of a cross-functional team.
• Excellent verbal and written communication skills at all levels including external stakeholders and leadership.
• Strong organizational and time management abilities, with exceptional attention to detail.
• Strong leadership, interpersonal, and consensus-building skills.