Meter Reader

THE POSITION

5% COLA increase effective July 2025

5% COLA increase effective July 2026

This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may be used to fill future full-time, part-time, limited term, and temporary vacancies for up to one year.

Meter Readers read residential and commercial water meters using computerized meter reading equipment on assigned routes, record consumption, identify water meter equipment problems, and perform minor water meter maintenance.

The ideal Meter Reader candidate will possess the ability to follow directions and learn the methods, techniques, tools, equipment, and materials used in the minor repair and installation of water meters. While not required, water meter reading experience and customer service experience responding to and resolving customer requests, complaints and inquiries are highly desirable.

THE DEPARTMENT

The Finance Department assists other departments in the City in meeting their service objectives by allocating and monitoring the City's financial resources, financial reporting, payroll, accounts payable, accounts receivable and other financial transactions. The department monitors and reports on the financial position of the City, bills and collects most City revenues, provides treasury services and monitors the City's debt and trustee activity.

The Commercial Services division of the Finance Department is responsible for posting and depositing all monies collected within the City. The majority of the payments collected are for water billing and business license services. The Commercial Services division consists of business license, water billing, and meter reading personnel.

THE CITY OF VALLEJO

The City of Vallejo is located in Solano County and has a population of approximately 125,000 residents. Vallejo is a rapidly changing, highly diverse community located midway between the cities of San Francisco and Sacramento. It is a friendly, active waterfront community that attracts innovative, hardworking people and takes great pride in its 148-year history and maritime heritage. Residents of Vallejo are situated to take advantage of the best of what the area has to offer. Golf, museums, performing arts, boutique shopping, brewpubs and a wide selection of restaurants are all available in Vallejo. Residents and visitors alike enjoy Vallejo's delightful historical downtown area, weekly downtown farmer's market, and beautifully restored Victorian homes and business facades. Vallejo is also home to Six Flags Discovery Kingdom, one of America's only combination wildlife, oceanarium and theme parks.

SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Supervisor.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

- Important responsibilities and duties may include, but are not limited to, the following:

• Read residential and commercial water meters using computerized meter reading equipment on assigned routes; record readings making necessary calculations.
• Determine consistency of meter readings and report unusual cases to a supervisor.
• Ensure that meters are registering properly and report to supervisor on meter conditions, defects or suspicious conditions.
• Provide water utility customer services including turn-ons, turn-offs, re reading meters and delivering notices including delinquent account notices.
• Perform customer account and meter maintenance of utility billing system.
• Respond to and resolve customer requests, complaints and inquiries.
• Install and discontinue water services.
• Perform minor meter maintenance and repair duties.
• Perform related duties and responsibilities as required.

Knowledge of:

• General operational characteristics of water meters is desirable.
• Safe work practices.
• Basic mathematical principles.

Ability to:

• Learn to read a variety of water meters and record readings.
• Learn the methods, techniques, tools, equipment, and materials used in the minor repair and installation of water meters.
• Learn to use modern office equipment including a computer.
• Read and complete assigned daily meter routes.
• Understand and carry out written and oral instructions.
• Maintain accurate and up to date records.
• Deal tactfully with the public.
• Identify and repair minor water meter irregularities and recommend how they can be corrected.
• Work independently in the absence of supervision.
• Perform physically demanding aspects of reading water meters including bending, lifting and walking.
• Perform basic mathematic calculations.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training Guidelines

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be

Experience:
Some experience in water meter reading is desirable.

Training:
Formal or informal education at a level which provides the ability to read and write at a level necessary for successful job performance.

License or Certificate:
Possession of, or ability to obtain, an appropriate, valid driver's license.

Working Conditions

Office and inspection site environment; exposure to dust and noise; some climbing, stooping, light lifting and inspecting in confined areas.

The Recruitment & Selection Process

NOTE: If you have problems creating a user account, obtaining your already created account information, or submitting your online application, please contact governmentjobs.com applicant support directly at 855-524-5627. City of Vallejo staff are unable to assist with these issues.