Senior Platform Analyst

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Summary

In this role you will perform senior level analytical tasks using Microsoft Dynamics. This role requires a candidate who can work as a business analyst focusing on translating complex business needs into well-structured user stories, acceptance criteria, and product backlog items.

You will collaborate with business stakeholders and technical teams to elicit, refine, and implement solutions on Dynamics 365 Operations as well as Sales, Service and Marketing. You will work in an Agile environment, partnering closely with engineers, business technology product owners, business process owners and other subject matter experts to deliver scalable, user-centric solutions.

Responsibilities

• Collaborate with business and development teams to elicit, analyze, and document detailed business requirements across one or more product areas.
• Develop and maintain user stories, product backlogs, and end-to-end product solutions with minimal oversight.
• Act as a primary owner of one or more interrelated product areas, providing functional leadership and product insight.
• Facilitate stakeholder interviews and discovery workshops to gather requirements and assess current-state processes.
• Propose alternate solutions and improvements to optimize functionality within the Dynamics platform.
• Conduct gap analyses, solution mapping, and traceability from business needs through feature delivery.
• Lead user story refinement ceremonies, support testing phases, and triage user acceptance issues.
• Executes functional testing of configured features and workflows to validate that requirements are met, partnering with QA and business users to ensure solution quality and usability
• Use platform interfaces to configure reports and filters as needed.
• Collaborate with other platform analysts to maintain consistency in business flow mapping, screens, and process design.
• Participate in Agile ceremonies including sprint planning, backlog grooming, and retrospectives.
• Leverage metrics and feedback loops to improve internal processes, backlog health, and delivery efficiency.

Qualifications

• 5+ years of relevant experience in platform analysis or business analysis roles.
• Hands-on experience with Microsoft Dynamics 365, including real-world implementations and upgrades.
• Strong ability to write detailed, actionable user stories and acceptance criteria.
• Experience in Azure DevOps (ADO) or similar tools for backlog management and iteration planning.
• Proven track record facilitating stakeholder engagement, uncovering root needs, and driving solution clarity.
• Proficient in Agile delivery methodologies and the full SDLC.
• Strong verbal and written communication skills with both technical and business audiences.
• Demonstrated ability to lead cross-functional collaboration efforts across product, engineering, and QA.

Preferred Qualifications

• Prior experience working with the Dynamics 365 Operations module.
• Familiarity with Project Service Automation (PSA).
• Healthcare industry or healthcare consulting experience.

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Estimated Hiring Range:

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here:

http://www.vizientinc.com/about-us/careers

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities

The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.