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Part Time - Graduate Admissions - Graduate Recruitment Specialist

The Pennsylvania State University
remote work
United States, Pennsylvania, Harrisburg
Jun 13, 2025
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

The Office of Graduate Admissions at Penn State Harrisburg is seeking a motivated and detail-oriented Graduate Recruitment Specialist - Graduate Admissions and CRM Support to assist in recruitment and outreach. This part-time opening would be responsible for communication and outreach infrastructure through email campaign development, customer relationship management (CRM) system oversight, and light social media content creation.Additionally, the candidate will coordinate timely, brand-consistent messaging across multiple channels to engage prospective students. This role ensures contact data accuracy, high-quality engagement, and effective promotion.

Job Duties
  • Manage customer relationship management (CRM) system and segmented contact lists across programs, ensuring up-to-date information and targeted outreach.
  • Collaborate with faculty across 23 graduate programs and certificate programs to develop email communications
  • Develop and schedule professional email campaigns, templates, and automation, and create visually engaging digital marketing content
  • Track analytics for email and social campaigns; recommend strategies to improve engagement and open/click rates
  • Research and curate relevant content such as news, success stories, and program highlights to share with prospects
  • Cross-reference CRM leads with other internal system data to accurately update prospect statuses
  • Assist in developing, scheduling, and running campaigns for online information sessions.
Requirements and Qualifications
  • Requires a highly organized and collaborative self-starter with excellent customer service, communication, and marketing skills.
Preferred Qualifications:
  • Experience with CRM software systems
  • Familiarity with Penn State systems
Hours and Compensation
  • This is a part-time opening, expected to work 20 hours per week on a regular schedule with a competitive hourly wage

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, Federal (FBI) Fingerprint Criminal Background Check, and the National Sex Offender Registry Clearance (NSOR).Additional clearances may be necessary if you resided outside of Pennsylvania in the past five years.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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