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General Summary of Position
The Employee Relations Specialist serves as a trusted advisor and expert in fostering a positive workplace culture, ensuring consistency, fairness, and compliance in addressing employee relations matters. This role is pivotal in aligning employee relations strategies with organizational goals by investigating and resolving workplace concerns, managing employee relations programs, and ensuring adherence to labor laws and company policies. Acting as a liaison between associates, leaders, and HR professionals, the ER Specialist promotes effective communication and equitable treatment throughout the organization.
Operating with independence and confidence, the ER Specialist navigates ambiguity and complex situations with strategic thinking and adaptability. This role challenges the status quo by delivering innovative solutions that enhance workplace relationships, strengthen employee engagement, and support a thriving organizational environment.
Primary Duties and Responsibilities
Provide Employee Relations support, thought partnership, and coaching for all associates and leaders in the organization.Provides interpretation, explanation and clarification of employee relations policies and procedures and key federal and state regulations, labor and employment law compliance.Exhibits a strong risk and control mindset by promptly escalating issues, proactively addressing decisions, and making practical, balanced choices that weigh benefits against risks while ensuring full compliance.Provides guidance on documentation to address performance/behavior concerns and supports leaders with delivery and monitoring. Provides guidance on conflict resolution and facilitates dialogue on associate/employer issues.Gains appropriate approvals for all terminations, ensures employment related decisions follow state and federal regulations protecting the rights of the employees and the legal position of the organization; escalates to ER leadership as needed. Maintains a sensitive caseload of investigations as assigned. Conducts timely and through investigations interviews with associates that have filed a complaint, respondents, as well as named witnesses, and make objective recommendations based on findings.Stay informed of federal, state, and local labor, employment, and wage and hour laws, as well as legal requirements for day-to-day associate management, to mitigate legal risks and ensure compliance.Actively contribute as a key member of the broader HR community, leading by example with integrity, respect, and high ethical standards, fostering trust and building personal credibility.
Minimum Qualifications
Education
- Bachelor's degree Human Resources, Business or a related field required
Experience
- 3-4 years resolving employee relations issues, conducting workplace investigations and resolving conflicts required
Knowledge, Skills, and Abilities
- In-depth knowledge of legal and regulatory requirements regarding employee relations and federal, state and local employment law.
- Demonstrates strong influencing skills to drive desired business outcomes, particularly in situations with unclear ownership or shared accountability.
- Possesses the ability to coach and offer meaningful insights while maintaining an open mind and avoiding rushed judgments.
- Capable of working independently with minimal guidance, navigating ambiguity, and overcoming internal and external obstacles to achieve effective resolutions.
- Excellent verbal and written communication skills.
This position has a hiring range of $70,428 - $131,310
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MedStar Health
Jun 13, 2025