Employee Success People Consultant

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About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

We are seeking several U.S.-based Employee Success People Consultants (ESPC) to join our ES organization. This role will have significant scope and impact, partnering closely with ES teams including ESBPs, ES Data Analytics, Talent Development, People Services & Operations (PS&O) and Compensation to coordinate, roll out and complete ES programs and initiatives that support the business needs of the organization.
The ideal candidate is one who is interested in making an impact at scale in one of the fastest-growing companies and the industry; excels in a fast-paced, high-engagement environment; and is looking to work with a strong ES Organization.

Responsibilities:

• Partner with the ESBPs and the business units they directly support to deliver on the organizations talent strategy. Initiatives range from complex to highly complex where the impact is significant in assisting the client's needs. Initiatives include employee retention, talent assessment, succession planning, compensation (equity, bonus, merit), mobility, change management, and other talent related initiatives.

• Partner with and between our Centers of Excellence (COEs) and global HR partners to help deliver seamless human resources processes, programs and insights across the organization.

• Work directly with people leaders and employees to resolve medium to complex issues.

• Creates tools, templates and resources for consistent service delivery at scale

• Provide operational and analytical support to the ESBP leaders with quantitative data in supporting tactical and strategic HR initiatives.

• Monitor and interpret trends and metrics around employee satisfaction, attrition and turnover, etc. Build narratives using data and insights, and partner with ESBPs to establish recommendations for improvement or enhancements based on analysis.

Requirements and Key Skills:

• Experience working closely with ESBP, ER, managers, and employees to handle a variety of issues and execute on solutions and strategies in all areas of Human Resources

• Demonstrated ability to support diverse, geographically dispersed, multicultural fast paced environment

• Demonstrated ability to be a self-starter and proactive

• Comfort with ambiguity and proven agent for change

• Proven ability to mentor, coach and onboard other team members

• Ability to develop effective relationships across all levels of the organization with diverse client groups

• Excellent verbal and written communication skills; must be a strong and succinct communicator

• Demonstrated ability to maintain confidentiality in all aspects of job responsibilities, including handling highly sensitive data

• Ability to ramp up quickly, recognize Salesforce's unique culture and proactively help identify issues/areas of development.

• Ability to collect, assimilate, analyze, and present data. Must have strong knowledge of Google Drive (Sheets and Slides) or other spreadsheet and presentations software; Workday, Tableau, and Salesforce a plus.

• Ability to take trends and data, boiling them down to presentable themes and connecting the dots

• Ability to partner with COEs to design, build, and implement programs and processes to support business needs

• Ability to deliver difficult feedback, coach leaders through difficult scenarios, and facilitate team discussions

• General knowledge of employment policies and practices

• Knowledge of staffing, compensation, and talent management best practices

Requirements - Education & Experience:

• Bachelor's degree or equivalent relevant experience

• 3-7 years of HR Generalist, HR Operations or HR Analytics experience

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.