Program Support Specialist - SCS Division

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most recognizable mission critical facilities, secure environments, complex infrastructure, and global enterprises. The company's capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems; and deliver the management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

We are seeking a highly organized and proactive Program Support Specialist to provide comprehensive support to Program Management and Regulatory Operations. This role is instrumental in ensuring successful execution of projects, adherence to regulatory requirements, and the smooth coordination of licensing and permitting processes across multi-jurisdictional operations. You will support documentation, compliance tracking, process optimization, and stakeholder communication to drive operational efficiency and contractual integrity.

Program and Contractual Support:

• Collaborate with Program Management personnel on matters related to proposals, project planning, contract deliverables, and reporting.
• Track, organize, and maintain all project, proposal, and contractual documentation, including version-controlled repositories.
• Monitor compliance with contract requirements, deliverable schedules, and milestone tracking.
• Support issue resolution related to commercial terms, compliance matters, acceptance criteria, and funding/payment disputes.
• Assist in the preparation of financial reports, project updates, and client deliverables.
• Organize and document project and contract meetings; support with presentation materials, spreadsheets, and technical briefs.

Regulatory and Licensing Coordination:

• Assist with coordinating and managing the permitting and licensing process for multiple jurisdictions, supporting over 1,000 jobs monthly.
• Maintain accurate records of issued and pending licenses and permits, and track renewal deadlines.
• Communicate with regulatory bodies and applicants to collect documentation and resolve discrepancies.
• Stay updated on regulatory changes and assist in aligning company procedures with evolving legal requirements.
• Support internal audits to ensure licenses and permits remain in compliance with local, state, and federal laws.

Compliance and Documentation:

• Serve as a central point of contact for compliance tracking and support regulatory documentation efforts.
• Assist in developing and maintaining a centralized platform to track submissions, renewals, and compliance timelines.
• Ensure proper documentation of employee certifications, permits, and other compliance-related materials.
• Design and produce professional-quality documentation, including guides, templates, presentations, and information sheets.
• Translate complex regulatory and contractual requirements into clear, actionable information for cross-functional teams.

Cross-Functional Support:

• Coordinate with legal, operations, and field teams to align regulatory requirements with daily execution.
• Contribute to the development of internal training materials to promote awareness of licensing and compliance standards.
• Help streamline internal workflows by suggesting process improvements based on compliance insights.

• Applicants selected must have one of the following:

  • High School Diploma/GED with 12+ years of experience

  • Associate's Degree with 8+ years of experience

  • Bachelor's Degree with 5+ years of experience

• Minimum 5 years experience in the MEP trades handling permitting and licensing for multiple regulatory regions.

• Experience in professional writing, editing, and document production required.

• Excellent organizational skills and ability to work well under pressure; managing numerous interruptions.

• Accuracy and attention to detail.

• Ability to work independently and resolve practical problems.

• Must be an effective communicator with excellent written and oral communication skills.

• Ability to deal effectively and tactfully with a wide variety of individuals in person, via telephone and in writing.

• Must have strong multitasking skills.

• Must have strong computer skills in word processing, spreadsheets, databases, and interaction with customer portals and advanced knowledge of MS Office Suite.

• Experience authoring responses to statements of work, staffing plans, past performance sections, management plans, and executive summaries.

Additional Information

• Travel: Occasional travel may be required to meet with regulatory agencies, attend industry events, or conduct on-site compliance audits.

• Work Environment: Remote work and remote manage a team of up to five people.

• contribute to both strategic compliance initiatives and day-to-day decision-making, enabling us to continue innovating within the industry.

We offer an excellent benefits package including:

• A competitive salary

• Medical, dental, vision, life, and disability insurance

• Paid time off

• Tuition reimbursement

• 401k Retirement Plan

• Military Reserve pay offset

• Paid maternity leave

Abilities:

• Exposure to computer screens for an extended period of time.

• Sitting for extended periods of time.

• Reach by extending hands or arms in any direction.

• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.

• Listen to and understand information and ideas presented through spoken words and sentences.

• Communicate information and ideas in speaking so others will understand.

• Read and understand information and ideas presented in writing.

• Apply general rules to specific problems to produce answers that make sense.

• Identify and understand the speech of another person.