Senior Quality Engineer, Automation & Platform Testing

Who We Are:

SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM's vision to life every day.

SiriusXM Connect (SiriusXM CV) is a leading provider of connected services to vehicle manufacturers, delivering one of the most broadly adopted connected vehicle platforms in North America for the last 25 years. Named the 2020 Company of the Year in the Telematics Industry by Frost & Sullivan, we provide safety, security and convenience services to millions of vehicle owners across major automotive brands. Our teams are continuously working to develop leading-edge technology that can not only add convenience to the daily lives of so many drivers across the country but our advancements in safety and security could also help save their lives.

How you'll make an impact:

In this role, you'll be a key player in ensuring the quality and stability of our Salesforce platform, which supports essential customer service operations and subscription management workflows. Your work will directly influence the reliability of systems used by our Contact Center agents to deliver critical customer interactions. By owning automation and regression testing efforts, you'll help accelerate delivery cycles, reduce production incidents, and enhance overall customer experience - all while partnering with cross-functional teams in a fast-paced, cloud-integrated environment.

What you'll do:

As a Senior Quality Engineer, Automation & Platform Testing, you'll lead quality assurance efforts for a highly integrated platform that supports subscription services, vehicle data updates, and customer account management. You'll be responsible for maintaining a robust automation framework and driving regression testing across applications used by both agents and customers.

Starting with the most critical responsibilities, you will:

• Develop and maintain automated test suites for Salesforce applications and backend integrations.

• Plan, execute, and manage regression, functional, and integration tests to support fast and safe releases.

• Collaborate with developers, product managers, and business analysts to understand requirements and translate them into comprehensive test strategies.

• Identify and document defects, support root cause analysis, and verify fixes in a CI/CD pipeline.

• Continuously improve automation coverage, testing standards, and QA best practices within the team.

• Participate in release readiness processes and ensure end-to-end validation of platform changes.

• You'll be working on a platform that is central to customer service delivery and operational performance. If you're passionate about quality, automation, and working on mission-critical systems, this role offers an opportunity to make a tangible impact every day.

What you'll need:

• 5+ years of experience in quality engineering, with a strong focus on test automation and regression testing.

• Hands-on experience testing Salesforce applications (e.g., Service Cloud, Flows, Lightning components, and API-based workflows).

• Proficiency in writing test scripts using tools such as Selenium, WebdriverIO, or similar frameworks.

• Experience working in Agile teams with CI/CD pipelines and version control tools (e.g., Git, Jenkins).

• Familiarity with cloud-based environments and testing integrations with platforms like AWS (e.g., S3, Lambda, API Gateway) is a plus.

• Solid understanding of QA methodologies, test lifecycle, and defect management tools (e.g., Jira, TestRail, Zephyr).

• Strong analytical and troubleshooting skills, with the ability to work collaboratively in cross-functional teams.

• Bachelor's degree in computer science, Engineering, or a related field, or equivalent professional experience.

• Experience with performance testing, automation of backend processes, or exposure to AI/ML-based testing tools is a plus.

• Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

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