IT Business Analyst

IT Business Analyst

Pasadena, TX

As a IT Business Analyst at PSC, you will play a crucial role in bridging business needs with technology solutions by analyzing, defining, optimizing, and deploying business processes and systems. Your primary responsibility will be to engage with business stakeholders to gather detailed requirements, assess workflows, and collaborate with IT and project teams to develop solutions that improve operations.

If you're looking for a stable, long-term career in a vital and growing industry, PSC Group offers the culture, values, and career development opportunities to help you thrive.

Work Schedule: Monday thru Friday

Job Duties & Responsibilities:

• Business Analysis & Requirements Gathering.
  
  
  
  • Engage with business units to understand operational challenges and gather detailed requirements.
  • Document business workflows and use cases and define system requirements for IT and development teams.
  • Conduct business impact analysis and evaluate new technology solutions.
  
  
  
  
• Process Optimization & Solution Design
  
  
  
  • Identify opportunities for process improvements and automation.
  • Work with IT teams and vendors to design, recommend, and test solutions.
  • Develop proof-of-concept (PoC) for business process enhancements.
  
  
  
  
• Project & Initiative Support
  
  
  
  • Assist IT project managers in translating business needs into technical requirements.
  • Act as the primary liaison between business stakeholders and IT teams.
  • Coordinate UAT (User Acceptance Testing), working with end users to validate solutions.
  
  
  
  
• Documentation & Training
  
  
  
  • Create user stories, acceptance criteria, and business process documentation.
  • Conduct training sessions and support change management efforts for new IT implementations.
  • Maintain an up-to-date knowledge base of IT systems and business workflows.
  
  
  
  
• Data Analysis & Reporting o
  
  
  
  • Leverage Power BI and Excel to analyze business data and identify trends.
  • Provide business units with insights on system usage and performance.
  
  
  
  
• Vendor & Solution Evaluations
  
  
  
  • Assess third-party solutions, compare functionalities, and provide recommendations for IT investments.
  • Collaborate with procurement and IT leadership on vendor selection
  
  
  
  

Job Qualifications:

• 4+ years of experience in business process analysis or IT support functions with a focus on requirements gathering.
• Familiarity with Agile methodologies and documentation techniques.
• Strong communication skills and ability to engage with multiple business units.
• Experience working with Jira, Azure DevOps, or similar tracking tools
• Valid Driver's License and/or TWIC card may be required based on site location.
• Must be 18 years or older and legally authorized to work in the U.S.
• Must pass a drug screen, physical, and background check.
• Prior military experience and a disciplined, process-driven mindset are a plus.

• Founded in 1952, PSC' s longevity is rooted in our commitment to quality service, safety, environmental protection, and taking good care of our employees.
• PSC is the industry leader in product handling and site logistics services for refineries, chemical producers, and marine transportation providers.
• Check out our videos at PSC Group - Career Videos to see how the work we do makes a difference and is essential for our economy.
• Learn more about our company culture and view our PSC Connection employee newsletter at PSC Group - Newsletter
• Our Core Values serve as the foundation for all we do-how we conduct our business, serve our customers, and treat members of our PSC family. Learn more at PSC Group - Core Values

• Medical insurance options with the company paying a large portion of the premiums, including affordable dental and vision plans for employees and their families
• Company-paid life, short-term, and long-term disability insurance
• Matching 401(k) plan to help employees save money for retirement
• Vacation, sick leave, and holiday benefits (varies by work group)
• Incentives, discounts, and bonuses
• Industry-leading training and development programs

PSC Group, formerly known as Petroleum Service Corporation, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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