New 
Canton, Ohio, 44718 - SPANISH Bilingual & English Customer Service Representative
 TEKsystems | |
$19.50 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Ohio, Canton | |
 May 19, 2025 | |
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*Job Description*
-Handles calls pertaining to payments for gas and utility bills -Majority of calls will be inbound -Answer calls from customers calling in with a question about their bill -Take customers payments over the phone -Talk with customers who missed a payment and are looking to have their utilities turned back on by making a payment -Direct customers calling with other issues to the main call center line *Additional Skills & Qualifications* -1 year of call center experience *Employee Value Proposition * -Close knit team with great work/life balance *Work Environment* *-Fully onsite * *This will be a 24-hour call center:* *Monday-Friday* 7am-3:30pm 3pm-11:30pm 11pm-7:30am *Wednesday-Sunday (Mon/Tues off)* 7am-3:30pm 3pm-11:30pm 11pm-7:30am Business Drivers/Customer Impact -Acquired a new customer *Pay Rate Min* $18.23 *Pay Rate Max* $22.00 *Pay and Benefits* The pay range for this position is $19.50 - $19.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in Canton,OH. *Application Deadline* This position is anticipated to close on May 28, 2025. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |