New 
Program Manager
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Chandler | |
 May 06, 2025 | |
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Program Manager Job ID: 321319 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $67,581.00 - $87,855.00/annually, DOE Grade 118 Work Schedule Monday - Friday, 8am - 5pm; some evenings and weekends may be required Summer Hours: Monday - Thursday, 7am-6pm Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary The Learning Center Program Manager is responsible for the management and operation of the Learning Centers at CGCC's Pecos and Williams Campuses. The position supervises full-time staff and a team of part-time learning facilitators, and addresses development needs of all Learning Center employees. The role involves developing and implementing learning support programs, and implementing program improvements based on evaluation of outcomes. Essential Functions 30 % - Program Management and Planning Manages and coordinates the daily activities of the Learning Center ensuring delivery of quality tutoring services; organizes and prioritizes a dynamic workload to meet program objectives; guides full-time staff marketing and outreach for programs and student workshops; plans, develops, implements and administers a variety of comprehensive learning support services and programs with the objective of enhancing student academic success, retention, and completion rates; plans strategically to best meet student tutoring needs within budget; 30 % - Hiring, Development, and Supervision Recruits, hires, supervises, trains, coaches, and evaluates full-time staff; Coordinates with Program Coordinators to manage part-time learning facilitators across all areas of the Learning Center; oversees hiring, onboarding, and evaluation of learning facilitators and tutors; in conjunction with Program Coordinators, develops and manages staff schedules; monitors and approves time reporting in HCM; implements discipline and termination procedures in accordance with staff policy. 25 % - Data and Budget Establishes program metrics for the Learning Center based on learning support best practices, implements evaluation, reviews program objectives, assesses the outcomes, and implements program improvements; compiles data, analyzes data, and creates and shares reports to demonstrate efficacy of tutoring and to monitor costs; Prepares and customizes reports to support decision-making across administration, faculty liaisons, and academic divisions ; prepares and manages budgets; coordinates with Program Coordinators to allocate funds; develops and initiates requests to improve operational efficiency and/or for additional funds to better meet operational objectives 15 % - Collaboration and Communication Collaborates with faculty liaisons to the Learning Center on planning, identifying potential tutors, training, assessment, and other tasks; collaborates with administrators and staff across different departments; serves as back up for Learning Center Program Coordinators; facilitates Learning Center staff meetings; represents the Learning Center on college leadership meetings and/or councils; meets, plans, and troubleshoots with the Dean of Arts and Sciences to ensure learning center goals are being met; performs other duties as assigned Minimum Qualifications Bachelor's Degree from a regionally accredited institution in education, educational leadership or related field and five (5) full-time equivalent years of program administration or management experience, that includes two years of supervisory experience. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered. Desired Qualifications 1. Master's Degree in English, English Education, Rhetoric and Composition, or related areas, OR, Bachelor's degree in Chemistry, Biological Sciences, Chemical Engineering, Mechanical Engineering, Electrical Engineering, Computer Programming, Software Engineering, Mathematics, Mathematics Education, Physics or a related STEM field. 2. Experience working as a team lead in a comprehensive learning center in education 3. Experience implementing and overseeing a learning support program 4. Experience collaborating with faculty, administrators, and/or staff across departments 5. Experience collecting, analyzing, interpreting, and presenting data to improve program outcomes 6. Experience working with educational software and instructional technology programs (e.g., TutorTrac, Student InformationSystems, Canvas, etc.) Special Working Conditions May be required to work at multiple sites or locations. How to Apply Applicants are strongly encouraged to submit a cover letter that details how the applicant meets the minimum and desired qualifications. A cover letter may further highlight an applicant's knowledge, skill and abilities. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before June 09, 2025 to be considered. EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321319&PostingSeq=1 jeid-2aa2ff1ab55ad441b1b02d836d8fb0b6 | |