Improvement Advisor

Improvement Advisor
Location: Atlanta, GA
Job Type: Full-time
Shift/Schedule: Day/8:30 am - 5:00 pm

JOB SUMMARY:
The Robust Process Improvement (RPI) Specialist is an integral role designed to support the Grady Health System on its journey to becoming and sustaining a highly reliable, highly efficient organization.

You will facilitate the work of cross-functional teams that are chartered to deliver significant operational (clinical and non-clinical) improvements.
You will help develop, improve, and implement processes and procedures meant to improve quality, patient safety, patient satisfaction, and overall operational efficiency throughout the network.
You will utilize PDCA (Plan-Do-Check-Act), Lean, and Six Sigma improvement methodologies, robust data/statistical analytics, as well as change management in improvement work.

JOB QUALIFICATIONS:

• Bachelor's degree in engineering, healthcare, management science/operations research, organizational development, or a related field required.
• Master's degree in engineering, healthcare, management science/operations research, organizational development, or a related field preferred.
• Seven (7) or more years of process improvement experience using Lean and/or Six Sigma tools in healthcare settings required.
• Demonstrated success in facilitating improvement projects with demonstrable and sustained outcomes required.
• Certificate and/or Certification in Six Sigma Black Belt by the American Society for Quality (ASQ) required.
• Proven passion and drive to ensure projects are facilitated well required.
• Ability to manage, prioritize, and complete multiple projects on time and with success (strong project management skills) required.
• Excellent problem-solving and analytical skills required.
• Excellent written and verbal communication skills required.
• Excellent organization and time management skills required.
• Provides leadership, coaching, and/or mentoring to a subordinate group or project team.
• Ability to transfer knowledge to others (e.g., just-in-time training of statistical process control and other tools) required.
• Ability to work in a matrix environment required.
• Ability to work within and across settings that span the full continuum of care (i.e., not just acute care hospitals) required.
• Ability to work collaboratively with project sponsors, team leaders, team members, content experts, and others required.
• Ability to learn business intelligence programs required.
• Proficient in MS Office (Word, Excel, PowerPoint required; Access, Visio, and Project preferred).
• Experience with QI Macros or other PI tools preferred.
• Experience with statistical software preferred (e.g., SPSS, SAS, R, Strata).

About Grady Health System:

• Located at 80 Jesse Hill Jr. Dr. SE, Atlanta, 30303
• Founded in 1892, Grady has served the community for over 130 years.
• Facilities include hospitals, EMS services, neighborhood health centers, and specialized centers like the Burn Center and Stroke Center.
• Invested $450 million in facility upgrades over the last three years, with over 719,000 patient visits annually.
• Recognized as a "safety net health system," providing crucial services to the uninsured and financially challenged.
• Operates 60 specialty care centers and seven neighborhood health centers.
• Long-standing partnership with Emory School of Medicine.
• Notable distinctions include Atlanta's only nationally verified Level 1 trauma center, the Marcus Stroke and Neuroscience Center, Georgia's sole Burn Center, the world's first 24/7 sickle cell center, and eight consecutive years as the #1 Most Wired Hospital.

Perks & Benefits:
* Competitive salary
* Comprehensive health, dental, and vision insurance
* Retirement savings plan
* Continuing education opportunities
* Professional development programs
* Employee assistance program
* Employee Wellness Initiatives

EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities