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Warehouse and Sales Call Center Associate

M1 Support Services
Apr 23, 2025
M1 Support Services, LP
300 N. Elm Street, Suite 101
Denton, TX 76201
m1services.com
Warehouse and Sales Call Center Associate

Location Ft. Novosel, AL
Job Posting No 113177
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Start Date ASAP
Contract Home Office - Denton, TX

Salary Range $20/hour
Posting Date .04/22/2025

Union No
FLSA Status Non-Exempt

Shift Work No FT/PT Temporary Full-Time

Relocation No
Travel Possible
Job Summary:
M1 Support Services' Warehouse & Sales Call Center Associate combines warehouse operations with customer
service, requiring basic knowledge of aviation/aerospace products. The ideal candidate will be responsible for
handling inventory, processing shipments, and assisting customers via phone and email with product inquiries
and sales.
Primary responsibilities include but are not limited to the following:
Warehouse Operations:
* Receive, Inventory, inspect, and stock incoming aviation/aerospace parts and supplies.
* Maintain accurate inventory records and conduct cycle counts.
* Pick, pack, and ship orders following company and industry regulations.
* Ensure the warehouse is clean, organized, and compliant with safety standards.
Sales and Customer Support:
* Call prospective clients to provide inventory information.
* Answer inbound calls and emails related to inventory sales.
* Provide product information and assist customers with order placement.
* Process sales transactions, generate invoices, and track shipments.
* Resolve customer inquiries and escalate issues as needed.
Qualifications and Experience:
Education:
* High school diploma or equivalent.
Required Qualifications:
* Basic knowledge of aviation/aerospace parts and industry terminology.
* Experience in warehouse operations, shipping/receiving, or inventory management is a plus.
* Customer service or sales experience, preferably in a call center or retail environment.
* Strong communication skills with attention to detail and problem-solving abilities.
* Proficiency in Microsoft Office (Excel, Word, Outlook) and inventory management systems.
Preferred Qualifications:
* Experience with ERP or inventory management software.
* Knowledge of FAA regulations and aviation supply chain logistics
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Working Conditions:
* Standard warehouse and office environment
* Ability to lift up to 50 lbs and work in a fast-paced environment.
M1 Support Services, headquartered in Denton, Texas provides a variety of professional, technical, and maintenance
services to the Department of Defense and government agencies.
M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and
Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and
dependent care expenses, as well as a free Employee Assistance Program.
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