RAI Donor Engagement & Operations Intern

Background

The International Rescue Committee (IRC) helps people affected by humanitarian crises - including the climate crisis - to survive, recover, and rebuild their lives. Founded at the call of Albert Einstein in 1933, the IRC is now at work in over 50 crisis-affected countries as well as communities throughout Europe and the Americas. This fully remote internship will support Resettlement, Asylum, and Integration (RAI) in the United States comprised of 29 dynamic offices. RAI-US delivers lasting impact in refugee and immigrant communities by providing initial resettlement, mental health, employment, workforce development, English as a second language, and immigration services in addition to services for foreign-born survivors of crime and human-trafficking. All programs rely on private fundraising to support services.

The Resource, Acquisition, and Management (RAM) team is based in RAI-HQ with the mandate to support RAI-US development and volunteer management staff. The Development Operations Manager is the focal point for private resource development operations in RAI and will directly supervise the RAM Donor Engagement & Operations Intern, a newly created unpaid internship opportunity to expand capacity.

This internship will be integral to monitoring internal resource development data, providing data entry and troubleshooting support, and supporting improvements to development data systems. This support is critical to ensure RAI's donors and supporters are tracked appropriately and communicated with a cohesive cultivation approach.

Major Responsibilities(includes but is not limited to)

• Learn Salesforce, IRC's supporter relationship management system, for resource development and provide regular monitoring of dashboards in order to flag data discrepancies to Dev Ops Manager
• Support across 29 RAI-US offices with data entry and data cleaning activities related to private donations and engagement
• Audit IRC's Peer2Peer fundraising system, DonorDrive, including the triggered notifications and donations received through the platform.
• Support the RAM team by creating network wide marketing and fundraising materials on Canva
• Support and attend RAM's annual virtual conference (August) with development and volunteer management staff, by assisting the Dev Officer with logistics and/or session content

Learning Objectives

• Receive training on and exposure to organization's use of internal platforms managing donor giving and engagement, including a Peer2Peer system..
• Learn and contribute to the IRC's Intranet platform and file storage for internal resource structuring and sharing.
• Gain insight into IRC RAI-US 29 offices and contribute to national level staff support services.
  
  

Requirements

• Must be a US citizen or legal permanent resident and authorized to work in the U.S.
• Must be at least 18 years old
• Must commit to 15 hours per week for a minimum of 3 months, August - October 2024 is the preferred service term, discuss for flexibility

Demonstrated Skills & Competencies

• Demonstrated ability to promote an organizational culture that reflects IRC's core values of service, accountability, integrity, and equality.Ability to lead in a way that recognizes that IRC's work is best accomplished through the true collaboration of individuals from many cultures with a great variety of skills and perspectives.
• Digitally savvy and innovative problem-solver with capacity to work independently.
• Data analysis or research experience preferred.
• Fluent in English, both spoken and written. Creative and compassionate communicator.
• Attention to detail and accuracy.
• Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for outreach and engagement communication.

This position is fully remote with a flexible schedule. It entails learning and navigating dense databases and platforms to structure and support clean development data that accurately represents RAI development activities. The ideal candidate is enthusiastic about data, Salesforce, and staff support services. Successful interns are able to prioritize time and work independently on detail-oriented activities initiating proactive communication with updates and questions.

Working Environment

• Fully remote, intern must use their own laptop/equipment
• Intern must have a workspace they can effectively complete their service from during regularly scheduled work hours (any time zone in the U.S.)
• All positions are contingent upon clearing a background check vetting process at no cost to the applicant

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.