ETS Analyst IV - ID & Access Management

Overview

To compile, research, analyze and document data, requirements, workflow/ processes, functionality and or controls for respective ISD group. To develop and evaluate information, and prepare recommendations based on analysis for use in decision making. Serve as liaison and / or subject matter expert in respective business area. Provide leadership for strategic and compliance projects or programs. Identity & Access Management: Responsible for the operational implementation and maintenance of access control policies and processes to ensure optimal security of user authentication (both internal and outside users), access rights, access restrictions, account profiles, and passwords.

Responsibilities

The Privileged Access Management (PAM) Analyst plays a crucial role on the PAM team which include but are not limited to the responsibilities below:

• Risk Reduction: the analyst captures business requirements working with end users/customers to ensure we implement the appropriate PAM/JIT controls across our privileged user population. The analyst is responsible for maintaining exceptions/issues, submitting Risk Assessments, while working with the Engineers to get a solution implemented
• Enhanced Security: the analyst meets with various teams on uses cases for onboarding their application(s) into CyberArk. The analyst collaborates with stakeholders to develop and implement efficient PAM solutions, which streamline access management processes and reduce administrative overhead
• Compliance: The PAM analyst helps with audit requests and putting together evidence packages to ensure compliance with internal policies and standards
• Risk Mitigation: PAM Analyst helps to review and assign Vulnerability tickets to help minimize potential security risks
• Planning and Reporting: PAM Analyst assists with Agile/SAFe processes and ensures quarterly PAM objectives are met as part of the overall Mission Padlock program. The analyst is responsible for generating weekly/monthly/quarterly metrics across the PAM program
• Education and Training: The analyst provides education and training to team members and end users/customers, ensuring that everyone understands the importance of PAM controls and how to implement them effectively
• Analyze information, requirements, data, work quality, work methods, processes, service specific practices, standards and metrics/statistics
• Interpret results of analysis; present recommendations, including alternatives and implications
• Collaborate with other business units to analyze and improve processing procedures and resolve problems
• Analyze changes in policies, procedures and products; determine the impact on the group functions
• Identify and analyze opportunities for new and/or improved processes, data, or technology; provide clear picture of possible outcomes
• Ensure clear, concise and effective communication of material
• Work with peers, business units and/or project teams, and vendors to ensure business needs are fully communicated, documented and satisfied
• Monitor and analyze key performance indicators, and establish processes and methodologies for preventative
• Compile, review and prepare data to be used by analysts and management in the analysis of operations, services and products
• Conduct benchmarking, trend analysis and other input to drive continuous improvement and elevate service performance
• Analyze information to produce analytically-driven inferences and hypotheses to generate actionable recommendations
• Solve business problems by defining the problem, interviewing stakeholders, identifying and evaluating alternatives, and presenting findings
• Provide input into best practices for the respective area
• Ensure compliance with Navy Federal Credit Union ISD standards and best practices
• Performs other related duties as assigned

Qualifications

• Extensive experience in IT solution creation and delivery with increased business intelligence
• Experience working and participating in cross-functional, multi-dimensional teams and projects
• Experience in leading, guiding & mentoring others
• Ability to work independently and in a team environment
• Significant experience in translating business requirements into technical solutions
• Advanced skill maintaining accuracy with attention to detail and meeting deadlines
• Expert research, analytical, and problem solving skills
• Advanced organizational, planning and time management skills
• Advanced skill communicating with all levels within an organization
• Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective relationship building, negotiation and facilitation skills
• Advanced skill exercising initiative and using good judgment to make sound decisions
• Expert verbal and written communication skills
• Advanced skill analyzing and organizing problems or work processes for technical solutions
• Bachelor's Degree in Business, Computer Science or other related field, or the equivalent combination of education, training or experience

Desired Qualifications

• Knowledge of Navy Federal's services, products and functions
• Experience working in an IT environment
• Knowledge of Navy Federal business processes and applications

Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602

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