Student Success Coordinator - Department of Sociology and Anthropology

The Department of Sociology and Anthropology in the Eberly College of Arts and Sciences at West Virginia University is currently accepting applications for a Student Success Coordinator.

About the Opportunity

As a Student Success Coordinator, you will recruit, advise and retain undergraduate students within the Eberly College of Arts and Sciences in the Department of Sociology and Anthropology. You will be responsible for ensuring that students are equipped with enough information to matriculate through the higher education system in general and the department. You will aid in the total development of students by providing them guidance in developing social, educational, and career goals, formulating intelligent objectives, and selecting appropriate and realistic academic majors.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
  
• 13 paid holidays (staff holiday calendar)
  
• 24 annual leave (vacation) days per year or more based on years of service (employee leave)
  
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  
• WVU offers a range of health insurance and other benefits
  
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQs.
  
• Wellness programs

What You'll Do

Advising Responsibilities

• Provide academic advising to students in the Sociology, Anthropology, Criminology, and potentially Women's and Gender Studies majors. The incumbent will advise approximately 250 students.
• Provide support to students experiencing academic difficulty.
• Teach SOC/ANTH/CRIM 191 (First Year Seminar) or other appropriate courses as assigned by the Chair.
• Provide timely and effective academic advice to assist students with selecting, matriculating to, and completing baccalaureate.
• Document all interactions with students in Degree Works.
• Develop and prepare a four- or five-year academic plan for each advisee and records plan in degree audit system (i.e. Degree Works). Track and monitor persistence and completion in accordance with academic plan and revises when necessary.
• Coordinate communications for those students who are on probation.
• Employ a combination of appreciative, developmental, intrusive, and prescriptive academic advising to assist students in persistence and completion of degree.
• Apply the WVU Undergraduate Catalog College policies and procedures for the purpose of assisting students matriculating to degree programs, academic majors and academic minors.
• Utilize student information systems (i.e. Banner, Navigate, and Degree Works) to track and monitor academic history and in-progress work.
• Conduct outreach through Navigate to students who are identified as at-risk during early alert or midterm grade reporting processes and makes referrals to academic, career, and other support services.
• Provide guidance to students submitting appeals for academic and federal financial aid suspensions, which includes creating an academic success plan in Degree Works.
• Maintain current knowledge of federal financial aid and scholarship guidelines. Create Academic Success Plans (ASPs) for students as needed/requested. Specifically, maintain knowledge and adherence to Title IX and WV State Aid, including, but now limited to Promise, HEPS Grants, etc.
• Assist students with the transient approval process by reviewing course equivalencies and matching WVU courses with courses offered by the transient institution.
• Advise incoming first-time freshmen and first-time transfer students during NSO in January and in the summer.
• Assist with performing 90-credit checks every semester for departmental majors, document results in DW and communicates those results to students.
• Evaluate student requests to register for restricted departmental courses.

Recruiting/Retention Responsibilities

• Coordinate and participate in events sponsored by the unit, which may include on campus recruiting, new student orientation, academic academies, and commencement.
• Assist as needed with visiting prospective students and their parents during campus visits arranged with Tour WVU.
• Attend a limited number of weekend recruitment events.
• Assist students with the transition from high school to college through formal convocation and orientation programs.
• Assist with all recruiting efforts and events.
• Assess student advising concerns and make referrals to other University representatives/units.
• Coordinate and participate in events sponsored by the unit, which may include on campus recruiting, new student orientation, academic academies, and commencement.
• Assist students in solving problems related to financial aid, registration, graduation and interpreting departmental requirements.

Other Responsibilities

• Assist departmental chair in maintenance and updating of departmental website and social media outlets.
• Assist departmental leadership with internal student assessment activities.
• Assist departmental leadership with internal student scholarship applications.
• Participate in events sponsored by the department/college, which may include on campus recruiting, new student orientation, academic academies, and commencement.
• Maintain current knowledge of federal statutes (i.e. FERPA) protecting the confidentiality of academic records.
• Coordinate department communication with all majors via email and other forms of communication.
• Assist with coordination of internship activities.
• Assist in covering main office in absence of others.
• Perform additional duties as assigned.

• Master's degree required, preferably in an Arts and Sciences discipline such as Sociology, Criminology, or other related discipline.
• A minimum of (1) year of experience involving:
  
  
  
  • Advising
  • Academic or student support services
  • Teaching
  
  
  
  
• All qualifications must be met by the time of employment.

Knowledge, Skills, and Abilities

• Proficient with Microsoft Office (Excel, PowerPoint, Word).
• Proficient with SharePoint, Microsoft One Drive, and Google Drive cloud-based file sharing software.
• Ability to employ interpersonal communications and conflict resolution.
• Ability to teach young adults through formal and informal instruction.
• Ability to handle sensitive information with confidentiality.
• Professional oral and written communications.
• Demonstrated ability to apply critical reasoning and problem solving.
• Application of degree audit/planning tools (preferably Degree Works).
• Expertise in different forms of academic advising (appreciative, developmental, intrusive, etc.)

• The ability to travel to WVUs regional campuses and/or within the multi-state area is required.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.