Hotel Front Desk Agent / Night Auditor- FT ***Sacramento Marriott Rancho Cordova Hotel***

HOURLY RATE OF PAY: $19.68 / $22.50

Located in the heart of Rancho Cordova, the Sacramento Marriott Rancho Cordova offers a unique full-service experience with 14,000 square feet of versatile meeting space and complete catering services. On-site, you'll also find a full-service Starbucks, where our valued Team Members enjoy exclusive discounts!

We're proud to be a top-ranked hotel on TripAdvisor in Rancho Cordova, ideally situated between Sacramento and Folsom with convenient access to both the freeway and light rail.

We are currently seeking a Night Auditor / Front Desk Agent to join our welcoming team. This position includes working 2-night audit (graveyard) shifts and 2-3 front desk evening shifts per week. If you're passionate about hospitality and enjoy working in a fun, fast-paced environment, this could be the perfect opportunity for you!

What You'll Do:

• Welcome guests with warmth and professionalism, providing exceptional service from the moment they make a reservation to the time they check out.

• Respond to guest needs, requests, and concerns with care and urgency-helping to make every stay smooth, enjoyable, and memorable.
• Promote and sell guest rooms, dining experiences, and seasonal hotel offers, helping guests make the most of their visit.
• Perform nightly audit procedures, including reconciling daily transactions, balancing reports, and preparing financial summaries for management.
• Monitor and work with hotel security and ensure guest safety during overnight hours.
• Set up the next day's operations by preparing reports, updating systems, and assisting with early check-ins or wake-up calls as needed

What We're Looking For:

• Open availability for 2 night audit (graveyard) shifts and 2-3 front desk evening shifts per week, including weekends (Monday-Sunday)
  * High school diploma or equivalent
  * 1-2 years of hotel front desk, guest service, and night audit experience preferred
  * 1-2 years of accounting experience preferred
  * 1-2 years of customer service experience required
  * Ability to deliver exceptional customer service
  * Ability to work efficiently in a fast-paced environment
  * Strong communication skills
  * Experience working in a team-oriented environment
  * Valid RBS (Responsible Beverage Service) Certification
  * Relevant military experience is a plus

Why You'll Love Being Part of Our Team:

• Join a welcoming, team-first culture where your contributions truly matter
• Enjoy exclusive discounts at Starbucks-your coffee fix, on us!
• Thrive in a vibrant and energetic hotel atmosphere
• Unlock special rates at any Marriott Brand Hotel-over 30 brands worldwide!
• Take advantage of extra discounts at select hotels in our portfolio
• Plan for your future with our 401K retirement plan-featuring a 4% match and immediate 100% vesting
• Stay supported with sick pay and for full-time Team Members we offer benefits including medical, dental, vacation, and holiday pay

Sacramento Marriott is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to Rebecca E. Garcia at rebecca.garcia@marriottranchocordova.com or call 916-267-6715 to let us know the nature of your request.