Office Administrator

This position is eligible for health, dental, life insurance and other benefits through Chicago State University. Click here for a complete list of benefits: https://csu.edu/humanresources/benefits.htm

Employees in positions allocated to this level of the series work under administrative direction as the primary assistant to the principal(s) of a major academic or administrative unit. They are responsible for initiating and coordinating the office support functions required for the effective implementation of administrative policies of the unit. Duties performed require extensive knowledge of the activities of the principal(s) and the organization, programs, policies, and procedures of the unit and the institution, and the ability to operate computer systems utilizing various office software packages.

| 1. maintains an overall awareness of organizational activities of import or impact to the principal(s) and the unit; coordinates and expedites necessary actions
2. serves as liaison between the unit and/or the principal(s), internal staff, external units, and outside agencies
3. serves as resource person for staff of external units
4. answers inquiries and resolves problems that require the interpretation, explanation, and justification of administrative and programmatic policies and procedures
5. directs and coordinates all clerical functions of the unit with full accountability for results produced
6. analyzes work requirements for clerical staff of the unit with responsibility for establishing operating guidelines and implementing actions necessary to effectively accomplish the work
7. participates in the analysis, design, and implementation of office information systems
8. reviews and monitors unit fiscal transactions and accounts with responsibility for overall financial control
9. represents the principal(s) or the unit at meetings and conferences
10. conducts extensive research assignments
11. composes correspondence and other documents that require the synthesis or integration of a variety of subject areas or the summation of the individual contributions of staff members or sub-units
12. performs other related duties as assigned

1. High school graduation or equivalent
2. Any one or any combination of the following types of preparation:
(a) Forty-eight (48) months of clerical/office support work experience comparable to that performed at the Office Support Specialist level of this series or in other positions of comparable responsibility
OR
(b) Twenty-four (24) months of clerical/office support work experience comparable to that performed at the Office Manager level of this series or in other positions of comparable responsibility

1. Ability to analyze and develop office guidelines, procedures, and systems
2. Ability to keyboard accurately at a rate of 40 net w.p.m.
3. Ability to select and develop appropriate criteria methods and procedures to be utilized in order to solve problems
4. Skill in oral and written communication
5. Ability to utilize various software packages
6. Supervisory and administrative ability