Senior Employee Relations Analyst - Remote

UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the world. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others. Join us to start Caring. Connecting. Growing together.

The Senior Employee Relations Analyst will provide day-to-day support on a variety of employee relations issues, and is responsible for policy interpretation, information gathering, and resolution of issues consistent with UnitedHealth Group's (UHG) model of employment policies and practices.

The position requires solid organizational skills, the ability to manage multiple priorities, solid verbal/written communication skills, analytical problem solving, and time management and negotiating skills. A Sr. ER Analyst will consult with peers, ER Case Managers, ER Managers/Directors, and People Business Partners for opinions and precedent, and will be responsible for accurate and timely analysis of a variety of data to meet deadlines and commitments. The Sr. ER Analyst will handle incoming calls up to 1.5 hours a day, while managing their caseload, and ensuring cases are documented in the case management system.

This position will be one of the following:

• Telecommute role while residing within the United States
• In-office in Minnetonka, MN
  

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Consults with People Business Partners, Managers, and Employees to provide guidance on the employee relations model and to facilitate the resolution of issues consistent with policies and practices
• Handles performance, disciplinary, and termination issues for managers while following the appropriate case escalation and notification guidelines based on the subject matter
• Completes research from all available resources for due diligence in an effort to mitigate risk
• Resolves problems by clarifying issues; researching questions and exploring answers and alternative solutions, and consulting with others, as needed, prior to recommending appropriate actions
• Sense of urgency and competency to handle emergency "One Breath" situations according to UHG protocols
• Effectively and efficiently handles a call schedule of 1.5 hours per day from employees or managers

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in a corporate employee relations role (focused on ER)
• Knowledge of State and Federal employment law; working knowledge in ADA, FLSA, EEO
• Ability to be available to work Monday - Friday from 7 a.m. - 7 p.m. central. Generally, core business hours are Monday - Friday from 8 a.m. to 5 p.m. central
• Have either of the following:
  
  
  
  • Ability to telecommute while residing within the United States
  • Commutable distance to the UHG office in Minnetonka, MN
  
  
  
  

Preferred Qualifications:

• Solid Windows, Excel, Word, PeopleSoft skills
• History of consulting and able to work independently
• Proven solid verbal and written communication and documentation skills

Competencies:

• Problem solving and negotiating skills
• Independent, analytical decision-making based on knowledge and thorough interpretation of policy/practice
• Demonstrate solid organizational skills with the ability to manage multiple priorities
• Ability to work independently while working within guidelines and established protocols
• Accurate and timely analysis of a variety of data to meet deadlines and commitments
• Is able to work in a large organization with a fast-paced environment

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.