Advancement Database Administrator - Non IT position

Job Description:

This position is onsite and managing donor databases.

ESSENTIAL JOB FUNCTIONS

1. Database Management:

o Oversee the day-to-day operation of the CRM, ensuring data is accurate, up-to-date, and properly backed up.

o Complete monthly reconciliations with the Finance Department.

o Administer user access and permissions, ensuring appropriate security measures are in place to protect sensitive donor information.

o Regularly perform data maintenance tasks, including data cleaning, de-duplication, and ensuring data consistency.

2. Reporting and Analysis:

o Generate regular and ad-hoc reports related to donor and community collaborative partner activities, fundraising campaigns, and financial transactions.

o Provide insights and analysis to assist in strategic decision-making related to donor relations, campaign performance, and fundraising goals.

o Develop and automate reports and dashboards for Advancement staff to track progress toward goals.

3. CRM Data Management:

o Manage donor and community collaborative partner records, ensuring that all interactions, gifts, and communications are accurately recorded.

o Assist in segmentation and targeting for campaigns by ensuring that donor data is correctly categorized and maintained.

o Help maintain the donor database in a way that supports segmentation for mailings, emails, and event invites.

4. Support Fundraising Campaigns:

o Support the Advancement team in tracking campaign progress and donor engagement through the database.

o Set up and track event registrations, online donations, and other fundraising activities in the database.

o Support the Advancement Team as necessary with event logistics.

5. Training and Support:

o Provide training and ongoing support to staff on the proper use of the CRM.

o Troubleshoot user issues and ensure staff is equipped to maximize the database's capabilities.

o Provide support to the Advancement Team as needs arise.

6. Continuous Improvement:

o Monitor database performance and suggest optimizations to improve system efficiency and speed.

o Stay up to date on the latest CRM technologies, trends, and best practices

EDUCATION

• Bachelor's degree from a four-year college or university or appropriate combination of education and experience.

EXPERIENCE

• Two plus years of experience working with CRM, fundraising databases, donor management systems (e.g., Salesforce, Blackbaud, Raiser's Edge, DonorPerfect).
• Strong experience with database administration, data analysis, and report generation.

• Strong communication skills, both written and verbal.
• Proactive and solution-focused approach to database issues.
• Commitment to confidentiality and handling sensitive data with discretion.

Technical Competencies:

• Experience with data import/export processes and database integration.
• Familiarity with CRM systems and integration with email marketing or payment platforms.

REQUIREMENTS

• Proficient in database management software and data analysis tools.
• Strong understanding of fundraising strategies, donor relations, and nonprofit operations.
• Excellent problem-solving skills, attention to detail, and ability to manage large datasets.
• Familiarity with security best practices for handling sensitive data.

PHYSICAL DEMANDS

• Occasional evening or weekend work may be required during peak fundraising period

Time Type:

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many benefits to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

• Health & Wellness
  • Medical Coverage
  • Dental Coverage
  • Vision Coverage
  • Flexible Spending Account
  • Health Savings Account
  • Short Term Disability
  • Long Term Disability - Company Paid

• Financial Wellbeing
  • Competitive Compensation Packages
  • Life Insurance - Company Paid
  • Accidental Death & Dismemberment Insurance - Company Paid
  • 403b Retirement Plan with Company Funded Matching
  • Retirement and Financial Planning Services

• Career Development and Growth
  • Tuition Assistance Plans
  • Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
  • Student Loan Repayment Assistance
  • Clinical Supervision toward licensure and reimbursement for certain license applications
  • At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
  • Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
  • Leadership Academy for our rising stars, supervisors, and leaders
  • Seven Counties Services and Center for Clinical Excellence provide staff with industry best practices and processes

• Work Life Balance
  • Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
  • Flexible Work Schedules to promote a Healthy Work Life Balance
  • Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being