Sr. Microsoft Dynamics 365 CRM Administrator

Inova Information Technology is looking for a dedicated Sr. Microsoft Dynamics 365 CRM Administrator to join the Team. This remote role will be full-time day-shift working Monday - Friday.

The Sr. Microsoft Dynamics 365 CRM Administrator is responsible for the planning, development, implementation, and maintenance of the Microsoft Dynamics 365 CRM platform for Inova Health Systems. Serves as central point of contact for various Inova IT Teams and Inova Foundation Team Members for day-to-day support of our Dynamics 365 Environment. Coordinates projects, communicating project and team status to internal and external audiences to keep project team informed. Maintains the Dynamics CRM application while facilitating updates, new releases and system enhancements.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

Sr. Microsoft Dynamics 365 CRM Administrator Job Responsibilities:

• Strategizes, designs, and implements security, which restricts access only to key CRM data/entity/form only for privileged users.
• Leads CRM deployment activities and documents the deployment plan and checklist.
• Follows Inova standards for change control and deployment of changes to production environments, documenting system configuration changes.
• Creates and maintains custom dashboards, models, power apps components, integration with third-party services and external APIs. Customizes when appropriate "out of the box Dynamics".
• Creates reports and other communications, presenting data visually as needed.
• Acts as a technical liaison for CRM and integrated applications.
• Collaborates with team members to manage the Azure environment. Assists with the management and maintenance the Azure SQL environment.
• Maintains custom code built within Dynamics using programming language C#/.NET Framework.

Sr. Microsoft Dynamics 365 CRM Administrator Additional Requirements:

• Work Schedule: Monday - Friday, remote
• Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
• Experience: 3 years of experience

Sr. Microsoft Dynamics 365 CRM Administrator Preferred Qualifications:

• Previous experience working with Microsoft Dynamics preferred
• Previous Microsoft Developer experience in Power Platform, C# preferred

This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.