Manager, Digital Marketing

POSITION SUMMARY:

The Marketing Team (MarCom) at Milliman, Global Corporate Services (GCS), is looking to hire a Manager, Digital Marketing. The Manager, Digital Marketing will lead a team of professionals to ensure successful management and execution of front-end website updates, digital UX design, email marketing campaigns, and CRM user support and training. This role will help drive digital transformation within Milliman's MarCom department, playing a role in developing skills and capabilities of the team, with an eye toward the future of Milliman's digital footprint. This is a hands-on role. The ideal candidate is expected to have proficiency with CRM and other marketing tools.

RESPONSIBILITIES:

Managerial Responsibilities:

• Lead, mentor, and manage a team of digital marketing and web development professionals
• Manage team's day-to-day tasks and have in-depth involvement to allow for early identification of potential challenges
• Set clear goals, provide regular feedback and identify opportunities for improvement for team
• Drive vision and direction to help execute on department and team roadmap
• Partner with the team to identify ways to make the website and email marketing more user-friendly, responsive, and optimized for digital engagement
• Coordinate the process and execution of assigned projects
• Analyze and communicate web analytics and implement, with the support of your team, strategies to improve traffic and engagement

Digital Marketing Responsibilities:

• Oversee front-end web and CRM user engagement projects from inception to deployment
• Serve as key contact and provide prompt response to internal and external inquiries/requests in a concise, clear and timely manner

• Interface with corporate team members, clients, and vendors to ensure that materials reflect Milliman's brand

• Support the growth of CRM utilization across the firm via user communication and outreach and continuous development of best practices and training material
• Create user engagement measurement, monitor CRM data integrity and identify areas of optimization and additional support

SKILLS & QUALIFICATIONS REQUIRED:

• Bachelor's degree in Marketing, Business, Communications, or a related field
• The ideal candidate must have 5+ years of experience in digital marketing, website management, or in a similar capacity.
• The ideal candidate must have 3+ years of proven experience managing a team and leading digital projects.
• The ideal candidate must have previous experience working in role managing performance and business process, user support and delivering system trainings.
• The ideal candidate must have proficiency with CRM (Dynamics 365 preferred), CMS (Sitecore preferred) and email marketing platforms.
• Must have excellent analytical, problem-solving, and communication skills.
• Must have the ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Must have strong written and verbal communication skills.

LOCATION:

This is a remote role. This job posting is expected to close on April 30^th, 2025

COMPENSATION:

The salary range for this role is $87,000 - $177,000, depending on a combination of factors, including, but not limited to, education, relevant work experience, qualifications, skills, certifications, location, etc.

BENEFITS:

We offer a comprehensive benefits package designed to support employees' health, financial security, and well-being. Benefits include:

• Medical, Dental and Vision - Coverage for employees, dependents, and domestic partners.
• Employee Assistance Program (EAP) - Confidential support for personal and work-related challenges.
• 401(k) Plan - Includes a company matching program and profit-sharing contributions.
• Discretionary Bonus Program - Recognizing employee contributions.
• Flexible Spending Accounts (FSA) - Pre-tax savings for dependent care, transportation, and eligible medical expenses.
• Paid Time Off (PTO) - Begins accruing on the first day of work;
  
  
  
  • Full-time employees accrue 15 days per year.
  • Employees working less full-time accrue PTO on a prorated basis.
  
  
  
  
• Holidays - A minimum of 10 observed holidays per year.
• Family Building Benefits including Adoption and fertility assistance.
• Paid Parental Leave - Up to 12 weeks of paid leave for employees who meet eligibility criteria.
• Life Insurance & AD&D - 100% of premiums covered by Milliman.
• Short-Term and Long-Term Disability - Fully paid by Milliman.

ABOUT MILLIMAN:

Independent for over 77 years, Milliman delivers market-leading services and solutions to clients worldwide. Today, we are helping companies take on some of the world's most critical and complex issues, including retirement funding and healthcare financing, risk management and regulatory compliance, data analytics and business transformation.

Through a team of professionals ranging from actuaries to clinicians, technology specialists to plan administrators, we offer unparalleled expertise in employee benefits, investment consulting, healthcare, life insurance and financial services, and property and casualty insurance.

EQUAL OPPORTUNITY:

All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.