RN Complex Care Coordinator - Tranistional Care Management Full Time

ProHealth Care
tuition reimbursement, 401(k)
United States, Wisconsin, Waukesha
Jan 30, 2025
We Are Hiring: RN Complex Care Coordinator - Transitional Care Management (1.0 FTE) Begin Your Story with ProHealth Care! Join our dedicated team at ProHealth Care, where we focus on providing seamless care transitions for patients after hospital discharge. We are seeking a skilled and compassionate RN Complex Care Coordinator to support our Transitional Care Management (TCM) team. This full-time, exempt role offers the opportunity to make a meaningful impact on patient outcomes while enjoying a supportive, team-oriented environment. Why Join ProHealth Care? ProHealth Care offers: Engaging, Community-Focused Culture: Be part of a warm and welcoming environment where teamwork and respect are highly valued. Professional Growth Opportunities: Develop your skills with leading-edge technology and resources. Competitive Salaries and Robust Benefits: Including PTO, health insurance options, HSA, 401K match, and tuition reimbursement. Work-Life Balance: Monday-Friday schedule, 8:00 AM - 4:30 PM, no weekends or holidays. Position Overview The RN Complex Care Coordinator plays a vital role in helping patients transition smoothly from inpatient care to the community setting. This position involves: Patient Outreach: Quickly establishing rapport over the phone to address post-discharge needs and potential barriers. Assessment and Prioritization: Conducting telephonic assessments, identifying risks, and coordinating care to prevent readmissions. Collaboration: Working closely with providers, case managers, and other care teams to ensure a seamless continuum of care. Problem-Solving: Handling fluctuating patient needs and high call volumes with adaptability and critical thinking. Ideal Candidate Profile Education: Active RN license; BSN preferred. Experience: Previous experience in care coordination, triage, emergency care, or transitional care is highly desirable. Skills: Exceptional communication, strong critical thinking, and a collaborative mindset. Attributes: Compassionate, patient-focused, and adaptable to fast-paced environments. Location Sussex Clinic (Primary), supporting patients across the care continuum. What You Will Do: Position Overview The RN Complex Care Coordinator plays a vital role in helping patients transition smoothly from inpatient care to the community setting. This position involves: Patient Outreach: Quickly establishing rapport over the phone to address post-discharge needs and potential barriers. Assessment and Prioritization: Conducting telephonic assessments, identifying risks, and coordinating care to prevent readmissions. Collaboration: Working closely with providers, case managers, and other care teams to ensure a seamless continuum of care. Problem-Solving: Handling fluctuating patient needs and high call volumes with adaptability and critical thinking. Education: Active RN license; BSN preferred. Experience: Previous experience in care coordination, triage, emergency care, or transitional care is highly desirable. Why Join ProHealth Care: We have nearly 5,000 dedicated clinical and non-clinical employees and physicians who work together every day to serve the health and well-being of our community. At ProHealth Care everyone contributes to the care our patients receive. And, everyone is treated with kindness and respect in our welcoming environment. This Position Will Offer You: Engaging and community focused culture Competitive Salaries Opportunity for professional career growth Robust benefits for full-time and regular part-time roles, includingGenerous PTO;Choices in insurance; HSA;Tuition reimbursement;immediate 401K match;discounted tickets to various entertainment, social, and sporting events ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.