Admissions Supervisor Acute

ESSENTIAL FUNCTIONS:

• For assigned shift will plan, assign, supervise, and perform preferred duties to ensure patient safety and the efficiency of the department.
• Prioritization of potential admissions, considering patient needs and the facility's capability and capacity to meet those needs appropriately manner.
• Knowledge of milieu management.
• Knowledge of appropriate clinical assessment, diagnoses, and interventions with patients.
• Coordination with the business office to ensure that timely and accurate financial counseling of patients occurs when appropriate.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA logs, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Report shift challenges promptly to AOC, or Admissions Director.
• Demonstrate a positive, empathetic, and professional attitude toward customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

Key Responsibilities:

* Plan, assign, and supervise duties during assigned shifts to promote patient safety and departmental efficiency.

* Prioritize potential admissions based on patient needs and the facility's capacity to provide appropriate care.

* Demonstrate expertise in milieu management to create a conducive environment for patients.

* Apply clinical assessment, diagnoses, and interventions knowledge appropriately with patients.

* Coordinate with the business office to ensure timely and accurate financial counseling for patients, as needed.

* Provide guidance and direction to staff, fostering trust, respect, and cooperation within the team.

* Ensure completion of EMTALA logs, if applicable, for each patient seen by admissions.

* Act as a preceptor during staff training, supporting the development of new admission team employees.

* Promptly report any challenges during shifts to the Admissions Operations Coordinator or Admissions Director.

* Maintain a positive, empathetic, and professional attitude towards customers at all times.

* Address and resolve complaints promptly to ensure patient satisfaction and safety.

Benefits:

* Please provide any facility specific benefits and Acadia network wide benefits

Pay Range:

* Please provide pay

We are seeking a detail-oriented and compassionate professional with strong leadership skills to join our team. If you are dedicated to providing exceptional patient care, ensuring efficient operations, and fostering a positive work environment, we encourage you to apply.

Qualifications:

* Bachelor's degree in a social service field is preferred.

* Master's degree in a social services field or RN preferred.

* In some states, may also require registration as a nurse, in which case, an associate's or bachelor's degree in nursing is required.

* One or more years of experience in a healthcare admissions role is preferred.

* One or more years of supervisory/lead experience in a healthcare admissions setting is preferred.

Licenses/Designations/Certifications:

* CPR and de-escalation/restraint certification preferred (training available upon hire and offered by the facility).

* First aid certification may be preferred based on state or facility requirements.