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University Relations - Continuous Improvement Associate Intern

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, Illinois, Chicago
Jan 25, 2025

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary This ten-week paid internship is located in Chicago, IL.

What Are Your Responsibilities?

This position is responsible for supporting continuous improvement projects by learning and utilizing continuous improvement methodologies (such as Lean Six Sigma) to identify, analyze, and improve processes, products, and services.

  • Coordinating and planning and discovery sessions, root cause analysis, and aiding in the validation of improvement value realization through metrics.

  • Support the organization through improvement initiatives using PDCA (Plan, Do, Check, Act) and Lean Six Sigma approaches.

  • Support internal team operations and improvements including backlog management, data assessment, and process changes.

  • Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.

  • Maintain complete confidentiality of company business.

  • Maintain communication with management regarding development within areas of assigned

  • responsibilities and perform special projects as required or requested.

  • Create a final internship PowerPoint presentation to share with department leadership covering the internship experience, the assigned project over the course of the summer, including the results along with any solutions or recommendations that can be leveraged by the department in the future.

What Do You Need To Be Successful?

  • Demonstrated interpersonal skills including verbal and written communication

  • Strong analytical skills

  • Practical, developed PC skills, especially Excel, Word, and Access

  • Ability to manage time effectively, prioritize tasks, and make trade-off decisions

  • Experience with or certifications in organizational design, organizational behavior, organizational leadership

What Are the Requirements You Must Meet?

  • Pursuing Graduate or Undergraduate Degree in Business Administration, Accounting/Statistics, Supply Chain Management, Industrial Engineering or Manufacturing

  • Preferred: Coursework in operational excellence programs

  • Preferred: Lean Six Sigma certification,

  • Graduation date between December 2025 and June 2026

  • A minimum GPA of 3.0/4.0

  • Availability to work 10 weeks during the summer (June - August)

  • Unrestricted authorization to work in the United States (currently, we are not offering this program under OPT or CPT and are not sponsoring work visas for this role)

What Does the Internship Program Entail?

  • Formal Intern Orientation to build business and industry acumen

  • Challenging real-world hands-on project

  • Weekly networking opportunities among interns and company leaders

  • Professional development workshops

  • Business Resource Group involvement

  • Volunteer activities

We encourage people of all backgrounds and experiences to apply. Even if you don't think you are a perfect fit, apply anyway - you might have qualifications we haven't even thought of yet.

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Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$18.10 - $37.10
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