Field Behavioral Care Advocate - Cleveland and Akron OH - Hybrid

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Field Based Behavioral Health Care Advocate, you'll wear many hats and work in a variety of environments. Sometimes, you'll interact with members leaving the hospital - possibly with new medications or diagnoses. Or perhaps you'll perform home visits, assisting members with safe, effective transitions from care environments to where they live. You may also act as an intermediary between providers and members - serving in numerous roles, such as educator, evaluator, service coordinator, community resource researcher and more. The result? Fewer hospitalizations, ER visits, costly service gaps, and a less stressed, more effective health care system for us all.

This is a Monday - Friday position. Hours are 8am - 5pm Eastern. You will be in the field approximately 35% of the time primarily in the greater Cleveland area with some travel to Akron. When in the field you will visit members in their homes, community centers, hospitals, providers offices, etc. You will work from home / telecommute when not in the field..

Due to business needs, candidates residing in Cuyahoga and Summit Counties are preferred and encouraged to apply. Applicants in surrounding counties may be considered based on proximity to territories with the highest needs.

Primary Responsibilities:

• Visit Medicaid members in their homes and/or other settings, including community centers, hospitals, or providers' offices
• Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction
• Support members with condition education, medication reviews, and connections to resources such as Home Health Aides or Meals on Wheels
• Assist members with the transition from a care facility back to their home

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Independently licensed clinician, with a Master's degree in Psychology, Social Work, Counseling, or related behavioral health discipline, OR an RN with 2+ years of experience in behavioral health
• Independent, active, and unrestricted license in the state of Ohio
• 2+ years of post-licensure experience in a related mental health environment
• Proficient computer skills and good working knowledge of Microsoft Word and Outlook
• Access to high-speed internet and a dedicated, distraction-free workspace at home
• Reliable transportation and the ability to travel within Summit County, Cuyahoga County, and surrounding areas
• Valid drivers license
• Reside in or near Summit or Cuyahoga County, Ohio

Preferred Qualifications:

• 1+ years of experience working with Medicaid population
• 1+ years of Community Mental Health experience
• Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients
• Experience working with low-income populations
• Experience working with either Medicaid or Medicare funded programs
• Medical / Behavioral setting experience (i.e., hospital, managed care organization, or joint medical / behavioral outpatient practice)
• Dual diagnosis experience with mental health and substance abuse
• Clinical training experience

The salary range for this role is $59,500 to $116,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.