Sr Mgr, Competitive Intelligence

Charter Communications
United States, Connecticut, Stamford
Jan 08, 2025
The Senior Manager, Competitive Intelligence, is responsible for tracking and reporting competitive intelligence across Spectrum's footprint, focused on the Residential and SMB products. The candidate is responsible for tracking competitive performance, market share, and product development. In addition, the candidate will focus on monitoring competitor earnings calls, press releases and supporting competitive targeting campaigns. MAJOR DUTIES AND RESPONSIBILITIES Identifies, assesses, and sources intelligence from internal and external sources that includes fiber tracking and forecasting Prepares quarterly Market Share and flow share reports Supports Competitive Targeting projects and performs analyses as needed Supports quarterly Competitive Deck and performs analyses as needed Understands the measurement of homes passed overlap information for regional and local competitors Analyzes market share and flow share trends for all competitors, at a local market level Assesses growth opportunities and threats by geography and product Analyzes offers and promotional tactics for national, regional and local competitors Keeps abreast of key industry and product trends Gains an understanding of business needs and researches and recommends solutions Maintains a focus on customer excellence and links to business challenges and objectives with tactical execution and results Performs other duties as assigned REQUIRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write, speak and understand English Strong knowledge of marketing principles, techniques, and processes Ability to conduct competitive analysis and business/ industry research Solid understanding of field marketing and intelligence Strong communication skills, including experience presenting complex information in a concise and easy to understand fashion MS Office skills, including PowerPoint, Excel and Word- with high level of proficiency in Excel Ability to manage large, complex data projects Strong organizational skills and attention to detail Ability to succeed in a fast-paced dynamic environment with limited oversight Ability to analyze and interpret data Ability to effectively present information to management Ability to make decisions and solve problems while working under pressure Ability to supervise and motivate others Ability to think strategically and anticipate future trends, needs and expectations Ability to analyze large datasets to summarize key trends and synthesize insights Proficiency with Microstrategy, ThinkCell and Tableau required Proficiency with SQL and Alteryx preferred Education Bachelor's degree in Marketing, Management, Finance, Statistics or Economics or equivalent work experience MBA preferred Related Work Experience Number of Years Marketing or Strategic Planning experience 6-7 WORKING CONDITIONS Office environment Occasional travel MDA625 2025-46087 2025 Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.