Senior Quality and Safety Advisor

Quality Improvement

Full Time

83126BR

Job Summary

As a recognized quality and safety expert, the Senior Quality and Safety Advisor is responsible for facilitating safety risk reduction activities at UCSF Benioff Children's Hospitals (BCH). Reporting to the Director of Patient Safety for Benioff Children's Hospitals, the Senior Quality Safety Advisor applies comprehensive knowledge of clinical operations and quality and safety concepts to lead complex projects of large scale and scope that have critical impact throughout the organization. This role is integral to the successful mitigation of patient safety events and risks at BCH-San Franscisco and BCH-Oakland and has significant cross-bay impact. The Advisor is responsible for identifying problem prone processes, organizational gaps, and emerging safety risks, and facilitates problem solving with clinical and operational teams to develop sustainable, effective solutions.
The Senior Quality and Safety Advisor will oversee all aspects of management related to monitoring and facilitation of risk reduction plan completion. With guidance from BCH Quality and Safety, this role will function independently, as well in close collaboration will all levels of leadership of departments and services across BCH. The advisor applies effective communication, organizational skills, and facilitation methods to successfully implement effective risk reduction strategies to prevent harm.
In addition to above responsibilities, the Senior Quality and Safety Advisor will support BCH harm reduction inititiatives and activities related to Solutions for Patient Safety in partnership with BCH Quality and Safety, clinical and operational leaders, and subject matter experts. The advisor will play a critical role in supporting structures that drive the success of harm reduction activities across BCH.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $164,400 - $253,300 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Benioff Children's Hospitals (BCH) Quality & Safety department is made up of 2 divisions-Patient Safety and Quality Improvement. The department provides improvement, safety science, program development, quality data, and external reporting expertise to the pediatric inpatient and outpatient enterprises. The divisions are made up of individuals with clinical and non-clinical backgrounds, and have skillsets in clinical quality improvement, project and causal analysis facilitation, program and project management, data analysis and interpretation, and data abstraction, and collaborates with individuals across many parts of the broader UCSF organization.

Required Qualifications

• Bachelor's degree in healthcare related profession, or a combination of comparable education and / or experience.
• Minimum five years related experience.
• Expert knowledge of the organizational development and effectiveness field, theories, models to assess, design and implement customized organizational interventions.
• Demonstrates superior analytical, problem-solving, project planning and implementation skills.
• Possesses superior consulting, relationship building, and strategic thinking skills.
• Demonstrates superior strategic-thinking and consulting skills in guiding the organization toward workable strategies and solutions.
• Highly-skilled in navigating organizational complexity.
• Incorporates excellent skills in change management programs on a regular basis.
• Have superior written, verbal and presentation skills for influencing and facilitating sustained change.
• Demonstrates the ability to learn quickly, reason, synthesize and generalize based on information obtained. Sound judgment, ability to draw unbiased conclusions.
• Ability to focus on priorities, strategies, and vision.
• Ability to facilitate and influence people at all levels.
• Ability to persuade through both logic and appeal to positive motivations.
• Ability to handle multiple constituencies, agendas, engagements, and tasks, and to deal productively with ambiguity and conflict.

Preferred Qualifications

• Master's degree in public health, healthcare administration, business, or related area, and / or equivalent combination of experience / training
• At least five years' experience in Pediatric healthcare as a clinician.
• Knowledge of the organizational environment of higher education and large research universities to understand client priorities, issues, motivations, and constraints.
• CPHQ, Lean Certification or other Improvement Certification
• Project Management Professional (PMP) Certification
• Licensed Health Care Provider (RN, RCP, MD, PharmD, etc)

About UCSF

At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.

Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Health

Job Code and Payroll Title

000563 ORGANIZATIONAL CNSLT 5

Job Category

Professional and Managerial, Project Management

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Bay (SF), Mission Center Building (SF)

Work Style

Hybrid

Shift

Days

Shift Length

8 Hours