Operations Manager
 JLL | |
 United States, Massachusetts, Boston | |
| 1 Post Office Square (Show on map) | |
 Jan 03, 2025 | |
|
Location: Boston, MA (Boston Logan International)
The Operations Manager is responsible for supporting the BHS Manager with overseeing and optimizing all aspects of the airport's baggage handling system for the DeltaWorks team at Boston Logan International Airport. This role requires a thorough understanding of airport operations, specific knowledge of baggage handling systems, and leadership abilities. Key Responsibilities BHS Management: Support the daily operations of the baggage handling system, ensuring it operates efficiently and meets regulatory and industry standards. Conduct regular inspections and proactive maintenance to identify and address system issues promptly. Develop and implement operational improvement plans to optimize productivity, relevant contingency plans, maximize system uptime, and minimize operational impacts. Manage BHS inventory including procuring and reporting on current/needed stock. Team Leadership: Supervise a team of technicians, operations and BHS assistants responsible for operating and maintaining the baggage handling system. Mentor and develop team members, ensuring they are adequately trained, equipped, and motivated to perform their duties effectively and safely. Compliance and Safety: Ensure compliance with all relevant safety regulations and industry standards to maintain a secure and safe baggage handling system environment. Evaluate and implement necessary measures to minimize the risk of injury to employees, passengers, and damage to baggage and equipment. Stay updated on industry best practices, technological advancements, and industry trends related to baggage handling systems. Qualifications and Experience: Experience in managing baggage handling systems within an airport or a similar complex operational environment Strong technical knowledge of baggage handling systems, mechanical and electrical systems, conveyors, sorting systems, and associated equipment Excellent leadership, interpersonal, and communication skills Proven ability to work effectively with diverse teams and stakeholders Strong problem-solving and analytical skills Sound knowledge of regulatory requirements and safety protocols Proficient in using computerized maintenance management systems (CMMS) and other relevant software | |