Facilities Coordinator
 JLL | |
 United States, New York, New York | |
| 148 West 37th Street (Show on map) | |
 Dec 20, 2024 | |
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Service Delivery
Actively support an environment of teamwork, cooperation, performance excellence, and personal success. Conduct daily walkthroughs to ensure a clean and organized office. Respond to all work orders in a timely manner, ensuring KPI compliance and excellent customer service. Identify opportunities for improved operation and service excellence, making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times and the provision of a safe workplace. Schedule and manage repairs and maintenance, minor works and other work requests, tracking to completion. Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption. Assist in the procurement of vendors and services as required. Other duties that may include but are not limited to: equipment maintenance, landlord relations, safety and security support. Update and maintain accurate records and official documentation to support client initiatives and operations. Client Relationship Management Comply with all requirements of the client contract and meet or exceed Key Performance Indicators. Deliver an exceptional quality of service, as reflected by client feedback. Coordinate site operations in accordance with all agreed policies, procedures and contract scope. Sound like you? To apply you need to be: Prior experience in facilities, property management, hospitality or related fields preferred. Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous. Understanding of basic technical aspects of property (computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system) is advantageous. Proficiency in a range of information technology tools and platforms. Excellent communication, organization and problem solving skills. Ability to work independently with little supervision and effectively deal with stressful situations. Ability to occasionally lift, push, move as needed for job duties. Self-motivated; confident, energetic and flexible. | |