Critical Facilities Controls Engineer
 JLL | |
 United States, Georgia, Atlanta | |
 Dec 19, 2024 | |
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Summary
The Data Center Controls Engineer will support the infrastructure behind the BAS/EPMS, including but not limited to Windows Server,SQL, Hyper-V, CE Network, familiarization with virtualized environments, and basic server architecture. Support the day-to-day operations of the BAS/EPMS through in-depth knowledge of the mechanical and electrical system design intent. Track all BAS/EPMS-related issues in CMMS per the CMMS Standards and Governance Program. Principal Duties and Responsibilities Task will include but not be limited to: Support, troubleshoot, and maintain the Building Automation System and all parts, including but not limited to controllers, measurement instrumentation, final control elements, network switches, and servers Support, troubleshoot, and maintain the Electrical Power Monitoring System and all parts, including but not limited to; power quality meters, PLCs, Modbus gateways, network switches, and servers, as well as implement Client-approved enhancements. Identify controls related to mechanical/electrical system abnormalities and opportunities for improvement through active/ongoing data analytics and report optimization suggestions accordingly. Proactively communicate these to Client Review controls scheme scope and proposals for retrofits, upgrades and improvements, adds, and changes to the system to enhance operational readiness. Review current controls scope. Provide Client with recommendations of proposals for retrofits and upgrades Maintain effective working relationships with building tenants/occupants, Client, and third-party service contractors. Oversee contracted service providers while supporting Facility operations, including direct oversight of all system configuration and component upgrades Review and analyze code for an understanding of the system logic. Code will not be changed without written authorization from Client and following the proper Change Management Process as defined in this SOW Perform and maintain backup Minimum Requirements: Education & Experience Must have hands-on experience in a data center/critical facility, including BAS Systems High School diploma or GED equivalent 3-5 years related work experience Language Skills Demonstrated verbal/written communication skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read, analyze, and interpret technical procedures, or governmental regulations and codes. Ability to write routine reports and correspondence. Ability to speak effectively before small groups of tenants or fellow employees. Other Skill and Abilities Working knowledge or the capability of developing proficient knowledge of Microsoft Word, Microsoft Excel, Outlook and Microsoft Access and any other software packages. Must be able to professionally interact with tenants and contractors. Preferred Requirements: Corrigo Experience. MCIM / Salesforce Experience. Zendesk Experience. Service Now Experience. Received EPA 608. Trained in NFPA70E. Physical Requirements: This position will require the following: Walking large, campus-like settings. Frequent walking, climbing, bending, kneeling, lifting, stooping, and working/extending overhead, including: Lifting a minimum of 50 lbs. Climbing stairs and navigating rooftops to access equipment. Using ladders up to 30 ft and working from heights. Ability to Climb a ladder with a 300-lb weight limit. Must be able to work different schedules. Must be able to work Holidays. Must be able to respond to site emergencies. Customer Environment Description A leading global data center developer and operator specializing in delivering state-of-the-art digital infrastructure solutions across the globe. With more than 50 high-performance mission-critical facilities worldwide, the company ensures the continued operation of digital infrastructure for nearly 800 customers, including approximately 200 Fortune 1000 companies. Demanding customer and fast-paced environment, serving some of the largest companies in the world. JLL operates 40 sites for the customer that includes campuses and individual data centers. We provide operational support including operating engineers, chief operating engineers, facility managers, and regional managers. JLL has been supporting the customer since 2021. The relationship has continued to grow as the customer's business has grown. We continue to support current locations and assist in establishing new sites across the United States. We continue to struggle meeting the KPIs set forth by the customer, particularly when it comes to incidents. With an increased focus on training and adequate staffing models, we will be able to meet our obligations and exceed expectations. Our goal is to continue a fruitful relationship that allows us to grow with the customer. This will provide many opportunities for our employees and allow our customer to scale their business. Training Coming Into Role: Trained in NFPA70E Experience with engineering in critical environment During Role: Safety Training Corporate/HR Training Participate in the Technical Development Program People leadership training Training on MCIM Training on Corrigo Training on Zendesk Training on ServiceNow MOP Management Job Hazard Analysis Technical Training Base Site Qualifications Critical Facility Awareness Accountabilities and KPIs Follow, and ensure team follows, all established guidelines and work rules - Average < 1% downtime due to failure to follow established guidelines and work rules. Respond to incidents in a timely manner - Average 15 minutes Respond to tickets in a timely manner - Average 15 minutes Complete rounds during shift - Average 90% completion rate Responsibilities To: Customer Responsible for providing exceptional customer service to our direct and indirect customers. This includes, but is not limited to: Safely operate all equipment and systems. Ensure all records/reports are updated and accurate. Remain professional at all times. Following all policies and procedures, maintaining the highest standards. Assist in managing team to meet all customer expectations. Team JLL operates as one team with every member of the team contributing to the success of the team, client, and company. Being a good teammate includes, but is not limited to: Report to shifts on time and ready to perform role to the best of your ability. Work collaboratively with team to ensure we are meeting the customer's needs. Escalate safety concerns through appropriate channels and ensure you are working safely. Watch out for teammates and stop work if any unsafe conditions arise. Assist in managing team in a professional and respectful manner. Maintain open communication with the team and ensure to appropriately respond to issues, questions, or other feedback. Training Training is an important part of working at JLL, it is essential that every employee takes it seriously. This includes, but it not limited to: Ensure assigned training is satisfactorily completed on time. Seek additional training through JLL and client funded training to upskill or reskill. Ensure you are present and ready to learn for all training. Support team in their training efforts. Culture Every employee is responsible for creating a professional, positive, and inclusive culture. This includes, but is not limited to: Work collaboratively and professionally with everyone on site to ensure an inclusive culture. Provide feedback to leadership regarding issues, questions, or improvements. JLL Although employees work at the customer's location, they are employees of JLL and have responsibilities to the company. This includes, but is not limited to: Understand JLL's mission, vision, and values and how your role fits into the bigger picture. Support you will receive: Safety JLL is a safety focused company that works to ensure all employee | |