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Field Service Technician

Ohio Transmission Corporation
United States, Michigan, Comstock Park
Jan 13, 2025
About this role

Position: Finishing Technician

Location- Comstock Park, 49321

Job Summary:

To provide repair and preventive maintenance services for qualified customer equipment at Tape Industrial Sales and customer locations. Have strong computer/electronics knowledge - some equipment requires electronic troubleshooting and basic programming.

Essential Duties and Responsibilities:



  • Troubleshoot, repair and service customer equipment by diagnosing problems
  • Answer customer inquiries or provide training regarding repair questions
  • Schedule service, repair, and preventative maintenance work
  • Prepare documentation regarding work performed and enter in computer
  • Prepare repaired/serviced customer equipment for shipping
  • Rebuild used equipment for resale
  • Maintain demonstration equipment including performance test before use, document and track use by employees or customers, flush/clean/repair as needed upon return from use, test and put into storage when done.
  • Some overnight travel required
  • Assemble special jobs and projects as requested
  • Participate in product training as required
  • Participate in product demonstrations with salespeople in our lab and in the field.
  • Participate in establishment of contracts for repair and maintenance service.
  • Assist in lab clean-up and review for safety issues.


Necessary Knowledge, Skills and Abilities



  • Ability to understand written and oral English and be proficient with computer, email, spreadsheets and look up documents online.
  • Ability to maintain required records regarding equipment repair and service.
  • Mechanical knowledge sufficient to diagnose and resolve equipment problems
  • Mechanical knowledge and ability sufficient to disassemble equipment needing repair, diagnose problems, clean and refurbish/replace parts as needed, reassemble, and test.
  • Ability to use/operate tools such as wrenches, drivers, and power tools.
  • Ability to learn M.I.S. products and product applications
  • Ability to read parts manuals, blueprints and find information on internet
  • Ability to work effectively with customers in a service-oriented manner
  • Ability to learn and use Midway's computer systems to create and maintain required records regarding equipment repair and service
  • Ability to operate 2-wheeler, and a pallet jack
  • Valid driver's license with driving record acceptable to M.I.S. insurance company.
  • Must be able to work in an environment with possible paint and solvent odors present


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