ServiceNow Platform Architect (remote)

POSITION SUMMARY:

PRIMARY DUTIES AND RESPONSIBILITIES:

• Understand & advise impact & scope of plugins coming into the environment

• champion the initiative to de-customize legacy platform code, better utilize intelligent search and the inherent virtual agent capability

• Set the standard for catalog taxonomy (across HRSD, ITSM and SecOps)

• Proactively manage health scans and other platform assessments

• Serve as a mentor for the solution architects

• Establishes standard architectural principles, patterns, and processes

• Understands, documents, aligns, and optimizes strategy, capabilities, roadmaps, and application portfolios in close partnership with stakeholders

• Leads and provides high level architecture for complex and cross functional POCs, pilots, and projects

• Analyzes current architectures to identify weaknesses and develop opportunities for improvements

• Provides strategic consultation to IT Leaders and other ITI architects

• Advises on options, risks, costs versus benefits, system impacts, and technology priorities

• Contributes to the IT strategy and ensures alignment with architectural strategy and business goals

• Advises on allocation of budget to meet architectural initiatives critical to business/mission success

• Coordinates with Application Architects on Delivery teams to ensure alignment with Enterprise Architecture patterns and practices

• May lead strategic M&A activity

• May provide oversight of architects and their daily activities including setting objectives, measuring performance, and cultivating career growth

• Other duties as assigned

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, System Analysis or a related field or equivalent work experience.

• Typically has fifteen (15) or more years of IT and business/industry work experience including architecture design and deployment and systems lifecycle management

• Three (3) experience in leading multiple, large, cross-functional projects, and influencing senior level management and key stakeholders. Requires exposure to multiple, diverse technologies and processing environments.

DESIRED CERTIFICATIONS:

• Certified Technical Architect (CTA)

• Certified Master Architect (CMA)

• ITILv4

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Proficient communication skills and experience in mentoring/leading teams

• Ability to translate complicated business requirements into multiple solution options and explain the pros/cons of various approaches

• Deep understanding of business strategy and ability to translate strategy into system and technology solutions.

• Ability to communicate effectively both orally and in writing; ability to communicate with customers, associates and management; solid teamwork and interpersonal skills

• Strong presentation skills: ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding

• Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables.

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned