Operations Analyst II - Revenue Cycle - Vendor Reporting

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

The Corporate Business Office is seeking a dynamic and talented Operations Analyst II - Vendor Reporting. This position supports patient on-line payment application by working with UHS end users and the vendor who hosts the application on any issue resolution or product enhancements. The Operations Analyst II will triage all reported issues, research and open tickets with vendor as needed. Additionally, the Operations Analyst II is responsible for monitoring Revenue Cycle performance and reporting issues using third party vendor management performance reporting and reconciliation reporting tool. Other responsibilities are the creation/updating of workflow documentation as needed. The Operations Analyst II will also be responsible for opening/managing tickets for Revenue Cycle issues needing involvement from other UHS departments.

Key Responsibilities include:

• Runs existing reports and evaluates results out of vendor management tool and provides management regular updates on third party Revenue Cycle vendor performance. Also works with agencies/Regional Business Offices to resolve any issues involving performance reporting or reconciliation.
• Supports the on-line patient payment application for Revenue Cycle. Responsibilities include working with end users and the vendor who provides the application to research reported issues, open ticket with vendor and follow to resolution. Additionally, be point person for working with vendor on any enhancements or upgrades.
• Responsible for opening all internal tickets/requests involving issues requiring external UHS team involvement.
• Creates/maintains vendor management workflow documentation.

Associate's Degree is required with 3-5 years related experience; however, significant (5+ relevant) years of experience will be accepted in lieu of education. Bachelor's degree preferred.

The successful candidate will have demonstrated experience in report analysis, must be detail oriented and have the ability to interpret data trends. Three to five years functional knowledge of the revenue cycle collections, Healthcare or related field is preferred. Skill set should include professional written and verbal communication skills as well as proficiencies in Visio, Microsoft EXCEL and WORD. The ability to meet deadlines and multitask is required. Intermediate logical deduction skills and the ability to solve most problems independently are required.

This opportunity provides the following:

• Challenging and rewarding work environment
• Growth and development opportunities within UHS and its subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401k plan with company match
• Generous Paid Time Off

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.