Title: Client Services Coordinator
Hours: M-F 8-5pm
Location: Ontario, CA
Assignment Duration: 2.5 months, Potential to convert to FTE
Resource's typical working day:
- Close Knit team, enthusiastic, professional/corporate environment, Fast Paced work
- Personable and friendly personality needed for role; heavy Team focus
- Proofreading and attention to detail most important skills needed
- Typing for brokers and others in office
- Formatting, proof reading, editing
- Redlining and using templates
- Multitasking very common, Quick and efficient worker
- Also to back-up Reception Desk
- Help setup and take down events
- Help with other admin task on Ops team; willing to jump in and help
- Good opportunity to get foot in the door about real estate
Years of Experience needed:
- 3 preferred. Exp working in Corporate Environment highly preferred
Level of Education:
Systems/Software proficiencies:
- Microsoft Office (MUST be highly proficient with Word and know Excel basics), In Design preferred, Docusign preferred
Top Must have Skills:
- Multitasking, High Customer Service, High Attention to detail,
Top Nice to have Skills:
- Real Estate experience/BG nice to have.
Job Details
- 3 years' experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred.
- Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
- Ability to write routine reports and correspondence.
- Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor.
- Ability to effectively present information to an internal department and/or large groups of employees.
- Requires knowledge of financial terms and principles
- Ability to calculate intermediate figures such as percentages, discounts and/or commissions.
- Advanced skills with Microsoft Office Suite, internet research and web publishing skills.
- Ability to manipulate basic templates in Power Point and/or In Designed preferred.
- Strong marketing knowledge needed.
- Provides general administrative support to an office or group of sales professionals.
- Responsible for preparing proposal, presentation, and communication materials.
- Coordinates the distribution of internal and external marketing information.
- Gathers supporting documentation to complete voucher forms and process Brokers' commission payments while abiding by company accounting policies as well as local and national laws.
- Maintains brand, product, office and client messaging and consistency by applying templates to produce marketing materials including flyers, proposals, tour books, maps, floor plans and qualification packages.
- Reviews marketing material specifications and acts as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing and various client specific property data to incorporate into customized property information packages.
- Organizes the preparation and production of customized, client specific property information packages in response to Requests for Information (RFIs) and Requests for Proposals (RFPs).
- Coordinates complex on/offsite meetings and conferences.
- May schedule appointments, keep calendars and arrange travel itineraries and meeting room reservations.
- Updates and maintains various information databases.
- Generates standard and ad hoc reports as required and assist with website updates (as needed).
- May coordinate advertising schedules and placement with local centralized marketing group.
- Tracks, collates and maintains inventory of marketing materials.
- Other duties may be assigned.
- No formal supervisory responsibilities in this position.
- Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines.
- Responsible for setting own project deadlines.
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