Program Coordinator (DFC)

Position Summary:

The Program Coordinator serves as a member of the Prevention team of WestCare Tennessee and works to ensure the delivery of quality services. This role provides awareness only to the Cocke County community. Coordination of services will be applied to WestCare Tennessee's Drug Free Communities (DFC) program and Prevention Alliance of Cocke County (P.A.C.C).

Essential Job Functions:

• Provides coordination, program activities, outreach and education/training to sectors and members of the Cocke County community for the DFC program under the guidance of the Area Director.
• Will engage and complete required trainings.
• Serve as a representative of WestCare Tennessee, DFC program, and PACC at community events, meetings, and activities.
• Effectively communicates on a consistent basis with coalition members including 12 sector representatives and other community stakeholders.
• Gather and compile appropriate materials to create Public Service Announcements (PSA) and media campaigns that promote the program goals and objectives to work collaboratively with local radio and tv stations.
• Coordinates monthly coalition meetings that will include the varies sectors of the DFC program to gain input and feedback.
• Identify, recruit and maintain 12 sectors for the DFC program that is vital to representing the Cocke County community.
• Implements the required grant protocols to maintain service quality and contract compliance.
• Develops and maintains positive working relationships with community partners that include the school system, law enforcement, local, federal, state, grantors, community stakeholders and other businesses and agencies.
• Recruit and train community volunteers with the assistance of PACC members.
• Plan, develop, and oversee a Youth Advisory Council (YAC).
• Serves as the liaison between the DFC & Me grant management team and Catalyst Evaluation Group, LLC team for WestCare Tennessee.
• Gathers appropriate data to generate the required grant reporting then inputs that data into the Catalyst Evaluation tracking system and the DFC & ME grant system in a timely manner.
• Collaborates with the Area Director and Regional Administrator to ensure compliance with agency policies and procedures.
• Strategic member to the WestCare Tennessee Leadership team in assisting in inquiring additional funding opportunities for maintaining and sustaining the DFC program and program activities.
• Audit program materials and supplies ensuring additional ordering is within budgetary allocations.
• Collaborates with other WestCare Tennessee team members to promote and meet DFC requirements.
• Embraces and embodies the mission, vision, guiding principles, and goals of WestCare Tennessee.

Essential Qualifications:

Certifications/Licensures:

• Valid driver's license is required.

Education:

• Graduation from an accredited two-year Community College or a four-year College/University with a degree in Communication, Sociology, Criminal Justice, Social Work, Psychology or related human services field to the position is preferred.
• Previous experience of at least 3-5 years will be considered in lieu of a degree.
• High School Diploma or equivalent is required.

Experience and Competencies:

• Basic knowledge of behavioral health, social services, or related industry.
• Excellent communication skills including public speaking.
• Some experience with performing outreach and marketing.
• Ability to exercise good judgment and discretion.
• Ability to work well in a team environment.
• Ability to adhere to the highest standard of ethical conduct and confidentiality.
• Professional appearance and demeanor.
• Must be culturally/linguistically sensitive to populations served.
• Research and evaluate data.
• Experience with using data tracking systems.
• Ability to stay highly organized and maintain time management.
• Ability to utilize a computer and software that includes Microsoft 365.

Working Conditions:

• Work is primarily performed in an office or indoor setting.
• Some outdoor activities and travel will be required.
• Some travel will be required to trainings and conferences.
• Regular and prompt attendance is required throughout employment.

Essential Physical and Mental Demands of the Job

The employee must be able to perform the following essential duties and activities with or without accommodation:

Physical Demands:

• Requires mobility and physical activity: Having an adequate range of body motion and mobility to work in an office or outdoor environment including standing and walking (even and uneven surfaces), sitting for extended periods of time, bending, twisting, reaching, balancing, occasional lifting and carrying of up to 50 pounds. Use of computer and telephone systems is required which includes coordination of eye and hand, and proper utilization by the hands (typing, writing, and working with files).
• Requires talking: Expressing or exchanging ideas by means of the spoken word. Talking is required to impart oral information to employees, the public, and in those activities in which the employee is required to convey detailed or important spoken instructions to others accurately, loudly, or promptly.
• Requires hearing: Hearing is required to receive and communicate detailed information through oral communication.
• Requires seeing: Clarity of vision including proper eyewear at 20 inches or less and at distance.
• The normal work routine involves no exposure to human blood, body fluids or tissues. However, exposure or potential exposure may be required as a condition of employment. Appropriate personal protective equipment will be readily available to every employee.

• Requires the ability to collect and analyze complex numerical and written data and verbal information to reach logical conclusions.
• Requires the ability to work and cooperate with co-workers, managers and the public at all levels in order to exchange ideas, information, instructions and opinions.